This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rei
- Recreation
- Boise, ID
About this business
At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That's why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you're new to outdoor adventure or a seasoned pro, we're here to help with the gear, education and inspiration you need to #OptOutside.
Location details
8300 W Emerald St, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yet You forced my kids who are medically exempt from wearing a face covering to wear face shields in your store even though I told the manager several times that they were medically exempt because they both have Todd syndrome and EDS. I was followed around the store by employee making sure that my kids kept their shields on their face. It was frustrating and embarrassing. I have been a member of REI for nearly 15 years and I will never shop there again.
Recommendedyes, I had to wait in line in the hot sun, due to covid, but they handed out cold water. the staff was very friendly and helpful.
WOW. I am soooo impressed with REI. It’s hard to find all of the words because my experience was amazing! Last summer, I lost my favorite pair of Teva’s while on a hiking trip in Oregon. I was devastated! I found out that they no longer make that specific Teva shoe, so I was left to try and find a new outdoor/hiking sandal. I went into REI and found a pair of FreeWater’s on sale for $30 and figured I’d try them since they were very similar to my original Teva’s and they were... Continue Reading
WOW. I am soooo impressed with REI. It’s hard to find all of the words because my experience was amazing! Last summer, I lost my favorite pair of Teva’s while on a hiking trip in Oregon. I was devastated! I found out that they no longer make that specific Teva shoe, so I was left to try and find a new outdoor/hiking sandal. I went into REI and found a pair of FreeWater’s on sale for $30 and figured I’d try them since they were very similar to my original Teva’s and they were... Continue Reading
Terrible customer service, Boise store manager was rude.
Horrible experience today with store manager, terrible customer service. Long time member/customer very frustrated.
It was great I walked in there found what I needed, didn’t need the help, but they were ready and willing without being intrusive, and I walked to counter had a good conversation with employees about my new Cotopaxi allpa 35 and paid and was happy to have the outdoor store there as I always have appreciated
The selection of outdoor gear is the best, the staff are amazing and they have the best warranty and return policies...even my 2 year old loves REI!
It was my first time experience of REI Boise Garage sale and it was really disappointing! REI Boise management handled it by lottery without any minimum communication to their customers. Looks like the only thing that was in their mind is how to do it easier to themselves. People had no opportunity to know ahead of time about entrance lottery rules and stuff showed zero flexibility. Unbelievable how unprofessional store management might be and how it can downgrade in my eyes good brand as REI!
Frequently asked questions about Rei
How is Rei rated?
Rei has a 4.3 star rating with 743 reviews.
When is Rei open?
Rei is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com