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Rehabilitation Institute at West Florida Hospital

3.9

About this business

The region's only comprehensive physical rehabilitation facility 

Location details

8383 N Davis Hwy, Ensley, FL, 32514, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.951 reviews
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Amanda Jackson's profile image
Amanda Jackson 
recommend  Recommended
4 years ago

Took my 9 year old Type 1 Diabetic daughter to the ER for complications. Dr. Smith in the kids ER was AMAZING!! Also Christy, Paige, Kristen and Rod in the PICU were the most attentive, sweet and caring group of nurses we’ve ever had!! 

Kristin Hardy's profile image
Kristin Hardy 
recommend  Recommended
4 years ago

I was recently seen at the ER and admitted to the hospital Monday-Wed. From check in to check-out everything went smooth. I had amazing doctors and nurses who assited/took care of me. I usually go to pages to submit a concern or bad review, but felt that I needed to write a good review for this hospital and staff. Dr. Gonzalez and the team in the ER had admirable bed side manor. While on the 3rd floor the nurses took personable time in my room. I am currently going through chemo and my hair was mangled. One of the nurses wen... read more

Business response:

Thank you for the kind words, Kristin! We will make sure and share them with our colleagues. 

Jeff Shaw's profile image
Jeff Shaw 
4 years ago

because you have doctor that take their kids to commit the theft of another person personally property you are now on Facebook and receiving negative post what are you going to do to fix this . what if the patient has a trump shirt on what kinda of treatment would he receive for her I wouldn't trust her 

Breanna Herndon's profile image
Breanna Herndon 
recommend  Recommended
4 years ago

last year I had staph in my blood stream. and west florida took care of me. They did a great job with everything. 

Business response:

Thank you for your kind review, Breanna! 

Lisa Bruning's profile image
Lisa Bruning 
recommend  Recommended
4 years ago

I had lapascopic Sigmoidectomy and bladder fistula surgery on Sep 14 this year. I am so impressed with the nursing staff at this hospital. Hurricane Sally hit on the 15th and I know that many of the staff there were without power and exhausted because of lack of sleep, their compassion and care was still top notch despite it all. I was very sick during my stay and I was treated very well while there. Nurses are definitely heroes in my opinion and don't get enough thanks for their dedication. So thank you to the nurses who ta... read more

Michael Raneri's profile image
Michael Raneri 
recommend  Recommended
4 years ago

I tested positive for Covid on the 19th. After the VA failed me (once again) West Florida did not. After leaving many voicemails and notes for my doctor at the Pensacola VA to call me they failed and did not return any of my calls. I went to West Florida ER this morning with covid concerns. First called the ER and asked the procedures for those testing positive. I followed instructions and from the moment I arrive I was treated with the upmost privacy, respect and consideration from the security guard who walked me in to the... read more

Business response:

Thank you for the kind review, Michael! We will make sure to share with our staff. 

Jacqueline White's profile image
Jacqueline White 
4 years ago

So I got scheduled over a week ago for surgery, went in on Friday for preop admissions and all only to go in day of surgery to be told they didn't have authorization and that they knew they didn't have it last of Friday and was hoping it would come through today. I call the surgeon office who then places blame on my doc office. I speak with my doc office who then gets it straightened out only for me to be told if they didn't have authorization by 11 I would have to reschedule. At 11:02 while otp with my docs office, registra... read more

Business response:

Thank you for reaching out and please know we take these concerns very seriously. While we are unable to discuss specific patient encounters publicly due to privacy. Please private message us your contact information and we will follow up with you. If you have not already had the chance, you may also speak with our Risk Manager by calling 850-494-4049. 

Ashley Nicole Tripp's profile image
Ashley Nicole Tripp 
4 years ago

I've witnessed housekeepers put clean linen on beds they hadn't sanitized. I've seen housekeepers come to work intoxicated. The environmental services management cares more about getting rooms cleaned quickly than they do about ensuring quality control. It's not surprising that they speak to their team in demeaning and derogatory ways - even referring to Spanish speaking workers as the Spanish mafia and referring to religious head scarves as rags. I will definitely be looking for a new cardiologist and PCP. 

Mike Williams's profile image
Mike Williams 
4 years ago

4 days in a row with no hot water. And the only message we get is that maintenance doesn’t work on weekends. Time to call in the news crew. This can’t be sanitary for a hospital 

Frequently asked questions about Rehabilitation Institute at West Florida Hospital

How is Rehabilitation Institute at West Florida Hospital rated?

Rehabilitation Institute at West Florida Hospital has a 3.9 star rating with 51 reviews. 

When is Rehabilitation Institute at West Florida Hospital open?

Rehabilitation Institute at West Florida Hospital is open now. It will close tomorrow at 12:00 a.m.  

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