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Regions Bank
- Finance
- Windermere, FL
About this business
Location details
7852 Winter Garden Vineland Rd, Windermere, FL, 34786, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Website is awful. Over three years have rarely gotten a person when calling.Always gave up holding. I now only owe them what I believe is $104.87 but since I can't get anyone on the phone, will set up LAST payment of $106.00 unless they answer my online request. Sent them an online request several months ago and they never replied. I recently had new heater installed and the contractor said they now deal with another company. That was good news.
Best service from a financial institution. Customers friendly, easy to work with, grate communications, and easy payment options.
Business response:
We appreciate your glowing review. We hope you enjoy your new home improvement project.
Regions bank has no understanding on how to retain customers. They are always ready to make customers suffer from their lack of personnel to handle requests and lack systems to manage customer accounts. Never bank with them!!!
We got a loan to do a bathroom remodel. All was good in the beginning. A couple of things to know their website is very basic and simple. You cannot look up your balance all you can do is make a payment. When I called to make a principal payment their reply was we don't take principal payments. They were very rude on the phone when I asked why they couldn't take a principal payment they did not really have a reason, they just said they could not take them. I was like what? How can you not take a principal payment? Still no a... read more
Business response:
Thank you for reaching out to EnerBank in regard to your concerns. EnerBank strives for excellent customer service and apologizes your experience was less than that. In reference to your concerns regarding principal payments we hope to clear any confusion. Interest accrues on a daily basis and payments are applied interest first then principal as outline in your Note and Disclosure. If you have satisfied the interest that has accrued to date any additional payments made on that date will go directly to principal. Please feel... read more
Customer Service was awesome. They answered all my questions.. I will recommend them to other people.
Business response:
Thank you for your glowing review. We appreciate your business!
The approval was smooth and quick. A no headache process.
Business response:
We home you enjoy your new home improvement project and appreciate your business. Thank you for the review.
Preston location in Dallas. Employees where unprofessional and rude. I'll never bank here and I will tell 10000 people.
Approval was professional, clear about the the process and quick. Great follow through on making sure the work was done to my satisfaction
Easy to navigate the website and set up payments in auto pay
Business response:
We are pleased to hear your experience was positive. We appreciate your business and hope you enjoy your home improvement project.
Frequently asked questions about Regions Bank
How is Regions Bank rated?
Regions Bank has a 2.9 star rating with 508 reviews.
When is Regions Bank open?
Regions Bank is closed now. It will open on Monday at 9:00 a.m.
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