Regency Square Mall Dental

Heather M 

on BBB

3 years ago

I can't even make a appointment because they don't answer the phone.. when they do answer you are immediately put on hold.. I was on hold for more than 2 hours. Unprofessional and extremely rude! I will now search for another dentist.I tried for 3 days to get them to just answer. 

Andrey K 

on BBB

3 years ago

This place is disrespectful and abusive to the low income insurance and patients . They have been rescheduling 5 out of 6 appointments that we have waited for months and planned, moved vacations and took time off work. They are extremely unprofessional and racists and discriminate low income patients with disrespect. 

Tomika S 

on BBB

3 years ago

This is a very unprofessional dentist office. My individual had an appointment today and when she arrived they stated it wasn't an appointment scheduled. I tried explaining the situation to the receptionist when I scheduled the appointment and all I hear in the background was this rude lil girl name *******. She throwed my staff phone at her instead of handing it to her. I even called to see if they had a corporate hotline to make a complaint, they then stated no and told me I'll have to speak to this never available office ... read more

Jessica W. 

on BBB

3 years ago

The worst care Ive ever had in any medical facility period. The receptionist literally told me I had dirt on my teeth. Which was not true. You cant even get anyone on the phone. It took me calling for months before I could get an appointment. When I went in for the appointment at 10AM the staff wasnt there to open the office. They opened late. I was not put in a chair until over an hour later to wait another ********************************************************************** to go to the front to schedule it. I advised he... read more

Ashley N 

on BBB

3 years ago

No one will answer the phone. I cant even make an appointment