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Refined Hardwood Flooring

4.4

About this business

Location details

1922 Carolina Beach Rd, Wilmington, NC, 28401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.452 reviews
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Teresa Parkman's profile image
Teresa Parkman 
recommend  Recommended
5 years ago

awesome to work with. Bailed us out of a contractor that missed deadline for us to move in and went above and beyond with a floor that had different widths and color. Talented and good eye for flooring. Kept good communication every step.of the way. Explaining things to us. Brought out the true beauty in hardwoods that had been abused for many years before we bought the house. 

Stella Cortina Sardone's profile image
Stella Cortina Sardone 
recommend  Recommended
5 years ago

Would definitely recommend dean and his team! Great job. 

Lisa Yemma's profile image
Lisa Yemma 
5 years ago

The quality of work and customer service are severely lacking. I am horrified at the condition they left the job in when they "finished". Not only do they expect the final payment, although we are not satisfied, but they threatened to put a lean on the house, which is obviously a bullying tactic. I wish I could attach photos for you to see how poor they left the job. 

Jennifer Gurganus's profile image
Jennifer Gurganus 
5 years ago

Very experience, many years of dedicated hard work. Great company and understanding professional crew to work with. Local and family oriented, couldn't ask for a better company 

Cassie Simmons's profile image
Cassie Simmons 
5 years ago

Beware, they will rob you blind! They run with my $3,801 deposit and blamed moisture problem for a reason not to show up to even check for himself on the moisture! I was never told that moisture better not be a problem or they can't do their job when I wrote the deposit check! You're better off not paying anything up front and maybe they will show up! They have had my deposit since July 10 and its now September 17. It was officially declared that they were not doing my job the second week of August and I haven't seen a retur... read more

Melinda Alice Marshall's profile image
Melinda Alice Marshall 
6 years ago

Yes most definitely. I had a 300 square foot room I needed done on a timely manner. Refined Hardwood came and installed it in one day and they were polite and courteous. They worked through lunch and dinner but it was done. The employees were very sympathetic to my needs and were neat and cleaned everything up nicely. 

Herbert Selbach's profile image
Herbert Selbach 
7 years ago

Very bad experience with this company. On May 30th 2017 I signed a contract with the company to "sand and refinish my hardwood floor". The contract value was $1,598.06 and a deposit of $532.69 was paid with the contract. The project was scheduled to start October 9th. and to be finished Oct. 13th. The company never showed up at the agreed upon date but sent an e-mail on Oct. 12th that "we will not be performing your project and the contract is withdrawn". Requests to return the deposit were not answered, even after the BBB s... read more

Herbert Selbach's profile image
Herbert Selbach 
7 years ago

Very bad experience with this company. On May 30th 2017 I signed a contract with the company to "sand and refinish my hardwood floor". The contract value was $1,598.06 and a deposit of $532.69 was paid with the contract. The project was scheduled to start October 9th. and to be finished Oct. 13th. The company never showed up at the agreed upon date but sent an e-mail on Oct. 12th that "we will not be performing your project and the contract is withdrawn". Requests to return the deposit were not answered, even after the BBB s... read more

Tad Thomas's profile image
Tad Thomas 
recommend  Recommended
8 years ago

If your looking for someone to do awesome, clean and fast work, whose there when he says he'll be then you need to call Dean ASAP!! 

Frequently asked questions about Refined Hardwood Flooring

How is Refined Hardwood Flooring rated?

Refined Hardwood Flooring has a 4.4 star rating with 52 reviews. 

When is Refined Hardwood Flooring open?

Refined Hardwood Flooring is closed now. It will open tomorrow at 8:00 a.m. 

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