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Reeds Jewelers

4.4

About this business

Location details

245 N New Hope Rd B, Space 245-B, Gastonia, NC, 28054, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.4116 reviews
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Jimmy Mcspadden's profile image
Jimmy Mcspadden 
recommend  Recommended
5 years ago

Awesome service and best warranties in the business of treating customers like family! 

Kimberly Paulson's profile image
Kimberly Paulson 
5 years ago

Business response:

Kimberly can you please send your information to customer@reeds.com so we can reach out. We're sorry to learn about this and would like to discuss. Thank you. 

Maranda Bigham's profile image
Maranda Bigham 
5 years ago

If you are on the search for amazing customer service and a positive atmosphere this is your store! I was on the search for the perfect wedding band of my dreams when another store completely blew me off saying it was expensive and never pulling anything out of their case.. then I came across Reeds.. immediately the staff greeted me with a smile and simple questions to figure out what I was searching for. In less than 10 minutes their staff found my perfect match! I couldn’t have been happier and never once did they make me ... read more

Donna Crisp Hagan's profile image
Donna Crisp Hagan 
5 years ago

Business response:

We are terribly sorry this happened. We have addressed this issue with our staff. We remain a family owned business and wish to uphold the highest standard of product quality and customer service. If there is anything else we may do to help please contact customer@reeds.com. Thank you 

Cassidy Brooke Ross's profile image
Cassidy Brooke Ross 
5 years ago

Just want to give a shout out to reeds jewelers, we bought my engagement ring from there and it has had some issues with diamonds falling out from my fingers being so tiny and having to have it sized so small, they ordered me a new one of the same ring and same problem happened. Today they told me that if I wanted to pick out a new one and if it were more expensive I could just pay the difference. So I did and they are getting me all taken care of, fixing my old one and letting me wear it until I get my new one paid off in a... read more

Gary Wright's profile image
Gary Wright 
5 years ago

Went there yesterday to ask questions on getting my grandmorhers ring cleaned up and get any repairs needed taken care of. The lady was on a personal phone call and left me standing there for almost 5 minutes. once she came over she explained what they would do if I brought the ring. I said okay cool I went to ask her a question. Another customer walked up and as I was in the middle of my question the worker walked off and totally ignored me. 

Darian Leigh Ledlow's profile image
Darian Leigh Ledlow 
recommend  Recommended
5 years ago

Great experience! Camri was fantastic, highly recommend this store! 

Brian Madeira's profile image
Brian Madeira 
5 years ago

Great quality jewelry and diamonds. All diamonds properly mined with respect to the Kimberly Act. Amazing customer service. These people really know how to build lifelong clients. Its always such a pleasure to drop by. Thank you Jeff. 

Jean Chang Lowe's profile image
Jean Chang Lowe 
recommend  Recommended
5 years ago

Reeds took care of our Bvlgari and Tag Heuer luxury watches with care and expertise so we didn’t have to travel to Orlando, such wonderful customer service! 

Frequently asked questions about Reeds Jewelers

How is Reeds Jewelers rated?

Reeds Jewelers has a 4.4 star rating with 116 reviews. 

When is Reeds Jewelers open?

Reeds Jewelers is closed now. It will open at 10:00 a.m. 

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