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Red Robin Gourmet Burgers

4.3

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

921 Norland Ave, Chambersburg, PA, 17201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,726 reviews
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Samantha Souders's profile image
Samantha Souders 
4 years ago

My husband and I took my son our to eat for his birthday... got refused service because my 4 year old son wouldn't wear a mask.... HES AUSTIC AND CANT WEAR ONE , hostess told me its a state law... please educate ! Thats ok we went across the treat to olive garden & they were move then happy to serve us & there foood was AMAZING. 

Business response:

We are very concerned about how this situation was handled, and will be sure to educate our team members on how to properly communicate about our current mask policy. Although wearing a mask is not the law, as an employer, food provider and community partner, we have a responsibility to help keep our Team Members, Guests and communities safe. Effective since 8/3/2020, we require all Guests & Team members in all our restaurants to wear a mask when entering, exiting and moving about the restaurant. Complimentary face coverings... read more

Carolyn Kerns's profile image
Carolyn Kerns 
4 years ago

An Austin child was turned away because he could not wear a mask. They refused to serve us. Apparently they don’t care about ADA requirements. I would not go back there ever. 

Business response:

This is deeply concerning to us, and will be sure to educate our team members on how to properly communicate about our current mask policy. We apologize for how the situation was handled, and although wearing a mask is not the law, as an employer, food provider and community partner, we have a responsibility to help keep our Team Members, Guests and communities safe. Effective since 8/3/2020, we require all Guests & Team members in all our restaurants to wear a mask when entering, exiting and moving about the restaurant. Com... read more

Samantha Lindsey's profile image
Samantha Lindsey 
4 years ago

My husband and I took my son our to eat for his birthday... got refused service because my 4 year old son wouldn't wear a mask.... HES AUSTIC AND CANT WEAR ONE , hostess told me its a state law... please educate ! Thats ok we went across the treat to olive garden & they were move then happy to serve us & there foood was AMAZING. 

Business response:

We are very concerned about how this situation was handled, and will be sure to educate our team members on how to properly communicate about our current mask policy. Although wearing a mask is not the law, as an employer, food provider and community partner, we have a responsibility to help keep our Team Members, Guests and communities safe. Effective since 8/3/2020, we require all Guests & Team members in all our restaurants to wear a mask when entering, exiting and moving about the restaurant. Complimentary face coverings... read more

Dusty Keefer Fanny's profile image
Dusty Keefer Fanny 
recommend  Recommended
4 years ago

Great Customer Service! 

Business response:

Why thank you very much, Dusty! We're happy to know you feel that way 😊 

Mark Keyser's profile image
Mark Keyser 
recommend  Recommended
4 years ago

food and service was excellent. 

Business response:

Music to our ears! Thank you, Mark! 

Dale Gale Miller's profile image
Dale Gale Miller 
recommend  Recommended
5 years ago

lunch was very good. service was excellent. 

Anonymous's profile image
Anonymous 
5 years ago

Does it get any better than comfort food, comfy clothes and the comfort of your own home? 

Anonymous's profile image
Anonymous 
5 years ago

Have you tried Red Robin online ordering? With all the love and extra day this month, we are offering 15% off all online To-Go and Catering orders! Order from work, pickup on the way home. Simple, fast, and easy. Visit http://bit.ly/39PKKOm and use coupon code Online15 Offer valid 02/01/20 - 02/29/20. Valid at participating PA locations, excluding Valley Gate and Oxford Valley. Valid for online orders only, with the use of the promo code Online15. Cannot be combined with any other offer or discount. 

William Leaman's profile image
William Leaman 
recommend  Recommended
5 years ago

tasty food, great staff. 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.3 star rating with 1,726 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is open now. It will close at 6:00 p.m.  

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