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Red Robin Gourmet Burgers

4.1

About this business

Red Robin was established in 1969 in Seattle, WA, and we have now grown to over 475 locations nation-wide and in Canada. Our Guests keep coming back to Red Robin for fun and craveable Gourmet Burgers, great service and family friendly atmosphere, as well as the satisfaction of knowing all the things that we do to make sure we're serving the highest-quality food available. We offer more than two dozen innovative gourmet burgers served with Bottomless Steak Fries (which means free refills!) and more than 100 different toppings... read more

Location details

1024 Eden Way N, Chesapeake, VA, 23320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,971 reviews
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Erin Hetland's profile image
Erin Hetland 
7 years ago

If you like your buns cold, your tea watery, your special request ignored, your coffee coming cold and then in a dirty cup and if you like tracking down your waitress (Emily) for evrything then by all means - eat here!! Even was initially charged for that watery tea i sent back! 

Carmen Craig Murphy's profile image
Carmen Craig Murphy 
7 years ago

When we came in, we were told the wait was 15 minutes, 30 minutes later, we were finally seated. Looking around the restaurant, the vast majority of tables were empty, yet the lobby was packed with people waiting to be seated. Once we were seated, we waited almost 10 minutes before our server showed up. She was working in the back & wasn't told she had a table. We ordered our meal & an appetizer. The appetizer was served in a timely manner, however, our food took at least 45 minutes to arrive. Our server kept apologizing for... read more

Vee Major's profile image
Vee Major 
7 years ago
Dominica Hayes's profile image
Dominica Hayes 
7 years ago
Serina Phillips's profile image
Serina Phillips 
7 years ago

Usually this place is just fine but my visit yesterday (3/29/18) was not so great. My waiter was just wanting to go home or something because he took his sweet time getting us anything. He had maybe 2 other tables so he wasn't busy. I ordered a new drink they had and it came back so watered down. It looked like it had been sitting for awhile before he finally brought it to me. I didn't even get a chance to ask him for another one because he didn't come back after that. He took forever to refill drinks and just didn't seem to... read more

Sabrina C Sears's profile image
Sabrina C Sears 
7 years ago

Horrible service. We came in for a table of 6 (3 adults, 3 children) and was told the wait was going to be 25 minutes. So, I sat and watched as they seated a table of 4, then a table of 3, and finally a table of 5 . So, I walked through the restroom to survey seating, just to see my openings. Even spoke with the manager who told me they were preparing my table...preparing it for what? Sat an additional 6 minutes just to go back through the restaurant and see the family of 5 at a spot for 6. I would greatly like some clarific... read more

Shanna Jackson-Bradley's profile image
Shanna Jackson-Bradley 
7 years ago

We went for family birthday celebration. It was great the food was awesome and our server Kim was even better. 

Robert Horton's profile image
Robert Horton 
7 years ago

Nice family oriented place. My turkey burger was delicious. 

Viola Kirby's profile image
Viola Kirby 
7 years ago

Trainer Becky who served us rolled her eyes because she gave the wrong plate to the wrong member of my party. She turned and started to leave the table, I said excuse me, she rolled her eyes again?!!!! Paying over 10$ a burger customer service counts!! And she's training other employees to act the same way!?!? Management really needs to check their employees before putting them in a position of authority!! Your going to lose customers!!! 

Frequently asked questions about Red Robin Gourmet Burgers

How is Red Robin Gourmet Burgers rated?

Red Robin Gourmet Burgers has a 4.1 star rating with 2,971 reviews. 

When is Red Robin Gourmet Burgers open?

Red Robin Gourmet Burgers is closed now. It will open at 9:00 a.m. 

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