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Record Grabber was established to give law firms and insurance companies a simple, fast, and reliable way to retrieve medical records. We are an innovative medical record retrieval service located in Indianapolis, IN. Our main focus is the ease of retrieving medical records for our clients. We alleviate the administrative burden of retrieving, storing, and organizing all of your records. At Record Grabber our staff is always available to help our clients. We pride ourselves in our superior customer service and maintaining op... read more
6784 Hawthorn Park Dr, Indianapolis, IN, 46220, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Horrible Customer Service and No Sense of Urgency Horrible customer service. This place has no sense of urgency when it comes to following up on records. When I took my complaints to management, they gave me the cold shoulder. So here it is in black and white: They have a place in their online portal that shows you notes regarding the particular record being requested, and what attempts have been made to get the record in. More often than not, you'll see "left a message." Then three to 7 days later, "left a message." If you ... read more
Record Grabber has a 1 star rating with 1 review.
Record Grabber is closed now. It will open tomorrow at 8:00 a.m.
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