Reathlete

Tammy Hassenpflug 

on Google

7 months ago

OK but returned 

S B 

on Google

a year ago

I purchased a 3 pack heating pad bundle and spent $200+. It was an impulse purchase that I didn’t need to use until recently but battery was dead. I sent several emails to try and find a solution. I will say their customer service responds promptly, politely and professionally but they wouldn’t budget on a solution because the warranty had expired. No warranty, no service. Only suggestion was for me to buy a new power bank for $50 to replace the never used one that obviously was faulty. It probably costs them considerably le... read more

Anonymous 

on Google

a year ago

I purchased a 3 pack heating pad bundle and spent $200+. It was an impulse purchase that I didn’t need to use until recently but battery was dead. I sent several emails to try and find a solution. I will say their customer service responds promptly, politely and professionally but they wouldn’t budget on a solution because the warranty had expired. No warranty, no service. Only suggestion was for me to buy a new power bank for $50 to replace the never used one that obviously was faulty. It probably costs them considerably le... read more

Leslie Perez 

on Google

a year ago

This company is a scam ! I’ve been waiting for my product for over a month and they keep sending a generic message that it’s USPS at fault but USPS never received their product to ship. 

WMP 

on Google

a year ago

You will never know if the product is good or not because you will not receive it. Order placed second week of Dec and your money is taken right away. 6 weeks later (they hope you forget about it) when you realize no shipping details have been updated, you reach out. A false message is sent from their house, but no resolve on your order. Dispute with your bank and then magically, you get another false message saying it’s shipped. Needless to say, Feb. will be here in a week. My bank looked out for me. I’ve reported them to t... read more