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RBM of Atlanta, Inc.
- Car Dealers
- Atlanta, GA
About this business
Location details
7640 Roswell Rd, Atlanta, GA, 30350, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I Bought a New Mercedes-Benz GLE 350 from this Dealer located at ***********************************************************************, same as RBM OF ATLANTA.Date of Purchase 01/03/2023 ( NEW VEHICLE )7 Months after the purchase, driving to my first vacation THE AWESOME VEHICLE FAIL.While driving on the highway the vehicle on a long trip and using cruise control it started to shake and the check engine light come on. Within seven months the spark plug went bad.Very disappointed, too many issues going on.It turns my last v... read more
Hi so my company gave them a check it came back my ex employee was using the wrong account I cleared all this up a few years ago I called to order a part they are really rude, disrespectful and racist and said they wont sale me anything mind you I cleared everything up years ago I get talked to very rudely I contacted headquarters and they were on a three way call when a member of the parts team hung up in my face ****,****,and ****** are very rude and racist.
I have been a customer of **********************'s service department for over 10 years. On 05/12/22 - 05/18/22 & 08/01/22 - 08/05/22 I received HORRIBLE service from this dealership & was taken advantage of. On 05/18/22 I paid $3529.83 for RBM to repair my **** ML350 air conditioner (**) which would only blow hot air. They replaced the condenser, ************ from compressor to condenser. I was assured that they had run the proper tests & were certain that they had accurately diagnosed the problem. They assured me it was fu... read more
Business response:
May ***** 2022 the A/C condenser was replaced due to a leak that was originally diagnosed July 2019.July 30 2022 the A/C stopped cooling again. Vehicle was brought back in on August 1-6. It was diagnosed on this visit the A/C compressor had failed internally causing metal fragments to enter the lines. The recommendation was made to replace the compressor and rubber lines.The A/C compressor was not recommended during the May 2022 visit as it was operating and the system was making and holing pressure, no abnormal noises or re... read more
I visited RBM of Atlanta for a small key fob and gas cap issue on Feb 12. I received the WORST service EVER from an associate by the name of *************************. He was condescending, rude, disrespectful, brash. I later found out he had been with Mercedes for 19 years. Unexplainable! How does begin to talk to someone like that. No manners. Told me it would be 5 hours to diagnose my vehicle for a loose gas cap. Very upset and may have to find another location to go to.
Frequently asked questions about RBM of Atlanta, Inc.
How is RBM of Atlanta, Inc. rated?
RBM of Atlanta, Inc. has a 4.4 star rating with 1,289 reviews.
When is RBM of Atlanta, Inc. open?
RBM of Atlanta, Inc. is closed now. It will open tomorrow at 7:30 a.m.
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