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2883 Aiello Dr #3, San Jose, CA, 95111, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Brandon and Joe came by today to take a look at our HVAC unit (Bryant) and were able to diagnose and address the issue in under 2 hours. Our system lost 2 lbs of refrigerant and they added more to get it to cool adequately. They also found a pinhole leak at one of the connections that the original installer (not R&B) should have taken care of. The unit is only 4 years old. They also took the time to clean the unit while they were here. Thanks Brandon and Joe!!
Charged $150 for labor for replacing the hvac capacitor which took 5 minutes. Did not mention the labor charges upfront and I thought the $85 upfront fee should cover decent part of it. I have never seen anyone charging $150 for labor. Charged $65 for capacitor which I know is not more than $10. It’s fine they want to charge some premium but $65 really? Atleast should have mentioned the exorbitant labor costs upfront before doing the repairs. Not honest way of conducting business.
We have used R & B for many years for repairs of our old Heating & AC system, installation of a new Heating & AC system plus ductwork during a remodel, and now checking/maintenance of our new system at our request. They have remained consistently professional, skilled, reasonably priced, and honest, reflecting the values of the couple that run it.
R&B Heating and Air Conditioning has a 4.9 star rating with 20 reviews.
R&B Heating and Air Conditioning is closed now. It will open tomorrow at 8:00 a.m.
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