Berryful on Citysearch
9 years ago
10/20/2011, 03:03 AM
Definitely AVOID!!! – Definitely avoid!!
I recently moved to Harrisonburg and brought my car to Ray Carr tires because the business has been around for so long. I brought my car in for a tune-up. When I dropped the car off, I made sure they had my phone number to call me with any concerns. I came back in the afternoon, and they were still working on the car, though they hadn't said they were going to work on the car all day, and I needed to pick up my kids from school. When they were finally finished, they presented me with a $1700 bill. Imagine my amazement and utter shock when they had never mentioned that the work they were doing would cost me anything more than $100!! They never told me what they were going to do beyond the tune-up, never Okayed the work with me, or gave me any indication that it would be a costly bill. On top of that, whenever I have had a tune-up in the past, the mechanics also changed my oil. I thought there was something wrong with my oil light when it kept coming on after I had the expensive work done. When I checked it, there was not a drop of oil in the car. Great tune-up!! Don't take your car here! They are not honest or forthright, AND they don't do quality work. I believe they are nothing more than rip-off artists!! Avoid them at all costs!!!