Rattles & Rhymes

Ashley H. 

on Yellow Pages

11 years ago

STAY AWAY FROM THIS STORE!!! For the record, this is the very first negative review I have EVER written. The review from "Steeberjoe1" is spot on. I'm not very difficult to please. I was patient even after 4 months of still not receiving my order. At first they said, "It should be arriving soon". Then after several weeks of still not hearing back from them, I began to push for more information. The answer from then on was "The owner is handling it. I can't help you." However, the owner refuses to speak to me or call me back.... read more

sara789 

on Yellow Pages

11 years ago

Don't listen to those rude reviews! I LOVE THIS STORE!! They are mostly a baby furniture store! They have some beautiful nursery collections made to look like an actual nursery! If you don't like any of the floor models, you can look through hundreds of pages of beautiful nursery furniture! If you come in with a brand of furniture you want, they will do everything they can to get you that brand even if they don't normally carry it! They know you by your name and treat you like family! When there are issues with the manufactu... read more

ssp134 

on Yellow Pages

12 years ago

I absolutely love this store!!! They carry the best brands and cutest things ever. I bought my nursery bedding, car seat, stroller, glider and many other essential items for my baby. Great prices as well!!! Customer service is by far the best around. The store owner, Max, personally delivered glider to my home so I can have it a few days earlier then expected. I recently called rattles and rhymes to see if they carried a certain medela pump for my sis n law and there Max was again to the rescue:) I didn't realize I called af... read more

steeberjoe1 

on Yellow Pages

13 years ago

The owner assumes no responsibility and passes off important issues to her staff members. We had an issue that needed to be resolved with an order we placed because WEEKS had gone by with no phone call or updates. Continual calls to them lead to no response. Simply "we'll look into it". When we asked to speak to the owner because the staff was to inept to assist, the owner refused to talk directly to us on the phone. Instead, she sat next to an employee and told her what to say. What a coward. Completely unprofessional. When... read more

casualfriday 

on Yellow Pages

16 years ago

This store is halfway between a boutique and department store. They carry many of the same things that you would find in both. Being a small town shop, I have been disappointed with their overall customer service. My wife and I registered there for our upcoming child. The registry list was never updated properly. The online registry had multiple items missing, and the in-store registry was never updated after someone came in and purchased something off of it. My wife called at least three times and went by a couple times in ... read more