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Rapid Spa

4.8

About this business

Specialty: At Rapid Spa, we're passionate about helping our customers find exactly what they need to enjoy life to its fullest. We stock our showrooms and warehouses full of the best hot tub choices for any budget. Whether you're looking for a stylish Caldera Spa, a luxurious Marquis hot tub, or an innovative Swim Spa, our spa showroom is the place to start designing your at home spa experience. From Hot Tubs, Swim Spas, and Saunas, to Outdoor Furniture, Grills and Fire Pits; Rapid Spa has everything you need. Already have a... read more

Location details

141 E Omaha St, Rapid City, SD, 57701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
ThuClosed
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.8123 reviews
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Devin Dennis's profile image
Devin Dennis 
4 years ago

I want to thank Rapid Spa for making my night and the next few days miserable because of my allergy to chlorine. Even after you “reserviced” my tub to put bromine back in, I got in it tonight and immediately knew it was chlorine and now it’s to late. Gonna itch for a couple days. Thanks for nothing. NEVER AGAIN. 

Robin Dennis's profile image
Robin Dennis 
4 years ago

Sales side of rapid spa was great. After that it was a joke. Took 2 teams to actually install the spa correctly. Tried to charge us for an electrician that was not needed as they had the spa wired incorrectly which kept tripping the breaker. Put chlorine in when we requested bromine due to an allergy. Had to drain and refill (as well as center the tub on the deck and correctly install a wire they had exposed) and also bring our step that they were supposed to have brung the first time. Tried to give them another chance think... read more

Kathy Jensen's profile image
Kathy Jensen 
4 years ago

Bought a used spa 6 years ago yes I know it was used but salesman said he guaranteed it would work. Here we are 6 years later still the same problem. No one has ever been here to check it since the day they delivered it. I have been in there so many times with the same problem and was told I don’t know so I just started going up the street to get help. Today I needed a heater and a cover of just wanted used since it has been a piece of junk since we purchased it no sense buying new it won’t run for more than two days anyway.... read more

Aaron Prochazka's profile image
Aaron Prochazka 
recommend  Recommended
4 years ago

Chris is a very knowledgable and friendly Spa expert. He answered all of our questions and was never pushy or annoying like some other people in sales positions. Couldn't be happier with the delivery and setup of our Marquis spa! Thanks for everything! 

Kody Nagle's profile image
Kody Nagle 
recommend  Recommended
4 years ago

Rapid Spa is a great place to buy quality products with great customer service. 

Dan Graumann's profile image
Dan Graumann 
5 years ago

I love my spa after a hard day of roofing I'm able to wake up the next day rejuvenated and ready to work again! Great customer service also! 

Justin Weyer's profile image
Justin Weyer 
5 years ago

Great purchasing experience but more importantly the customer service is second to none. I just received help from Chris on a Friday evening. My call for help started at 4:00 pm and we last talked at 6:10 pm when the issue was resolved. Rapid Spas has my business for life and I highly recommend them. 

Mike Tripp's profile image
Mike Tripp 
5 years ago

If you are looking for a new pool, a spa, or like....you need to go to Rapid Spas! They’re customer service before, during, and after your purchase, is top notch, all the way! They really know their product, and are with you every step of the way...even after the sale! Check them out, you will not be disappointed! 

Wes-Ivette Gudahl's profile image
Wes-Ivette Gudahl 
5 years ago

Frequently asked questions about Rapid Spa

How is Rapid Spa rated?

Rapid Spa has a 4.8 star rating with 123 reviews. 

When is Rapid Spa open?

Rapid Spa is open now. It will close at 6:00 p.m.  

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