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Rapid Repair

3.9

About this business

We are your local computer/phone repair, iPhone repair, iPad repair, MacBook repair, Computer repair, Laptop repair, Samsung phone repair & any other cell phone repairs. conveniently located in Richmond. We buy/sell, trade, and repair Apple devices, as well as many Android devices! Every member of our team has completed a wide range of trainings and certifications to ensure you receive the best technical support. This ensures that your device is repaired properly the first time. We know it’s hard not having your device... read more

Location details

5868 Pacific Ave SE, Lacey, WA, 98503, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 4:00 p.m.
SunClosed
3.9206 reviews
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Danielle Vest's profile image
Danielle Vest 
on Google
3 weeks ago

This has been one of the worst experiences I’ve had in this town dealing with a business business owner. We went here because the reviews were good, Little did we know that he could never fix it back to where it was and never warned us. He tried to do his best to fix it out of his own pocket, but for months now has been dodging our phone calls, not responding to our text messages like he used to and now is holding our personal property and refuses to respond to us. If he doesn’t respond to us soon, I’m going to need to do a ... read more

Jasmine Pencee's profile image
Jasmine Pencee 
on Google
2 months ago

This guy was amazing, quick and efficient in his work. The prices were the best I could find. 10/10 would recommend!! Edit: I would actually not recommend. I went into get two screens replaced he had mentions afterwards that I have a 6 month warranty on both phones and he’ll fix anything that comes up. Well since replacing the screens on both of my iPhones. One of the cameras no longer work, both screens randomly glitch out, and on one of them the screen is coming out. So steer clear I would’ve much rather paid more to have ... read more

Marla C's profile image
Marla C 
on Google
2 months ago

I had a terrible experience trying to get a new battery put in 2 Apple Watches. The owner did warn me that it can be a hard fix and once repaired, watch might no longer be waterproof. What I did not expect was the AWFUL communication. Does not answer the phone. Does not return calls. The only way I knew the status was to show up in person and ask. And in the end I was charged for 2 batteries, but have only one working watch. The other one was working but had low battery life when I dropped it off, now it is dead. Owner claim... read more

DDSuperStar's profile image
DDSuperStar 
on Google
2 months ago

Seemed to genuinely want to help, came in with a PS5 with a broken HDMI port. From the moment we sent it to get repaired in it came back bruised and broken and they said they said it came in that way and the HDMI port was still broken. Sent it in again and still didn't work after almost a week of waiting and sent it back in on warranty. Now its been months and zero updates on any progress and has not answered multiple texts, voicemails left during business hours, and seems to only respond after a long period of time after yo... read more

sandra caylor's profile image
sandra caylor 
on Google
2 months ago

FIND ANOTHER BUSINESS!! This company is the WORST!!! I’ve been dealing with them since August 2024. Paid money. Just got my device back in January 2025. Device isn’t fixed. I was told I would get a refund because of how long it took them to get my device back. Of course that still hasn’t happened. Now they are avoiding my calls and text. Which I shouldn’t be surprised because that has been what I’ve dealt with since August. I’ve reached out to the police station, Better Business Bureau and the Attorney General is next. Don’t... read more

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Frequently asked questions about Rapid Repair

How is Rapid Repair rated?

Rapid Repair has a 3.9 star rating with 206 reviews. 

When is Rapid Repair open?

Rapid Repair is closed now. It will open at 10:00 a.m. 

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