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Randy Marion Ford Lincoln
- Car Dealers
- Statesville, NC
About this business
Location details
601 Gaither Rd, Statesville, NC, 28625, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Just want to say thanks for adding oil to my vehicle for a great price of $122.00! Expecially considering it was in your wonderful auto shop just two weeks ago! If this is the kind of business you are running no wonder your able to buy out all the dealerships! Thank you so much for the wonderful service you've done to my vehicle! Randy Marion
Business response:
Thank you for taking the time to review our dealership. I'm so sorry to hear about your unpleasant experience in our Service department. We take customer concerns seriously and I will be passing along your information to our Customer Relations manager Rhonda Horton. You should be hearing from us soon, but if you have any other questions or concerns in the meantime, please don't hesitate to contact us! -- Meg, Randy Marion Social Team - MGauthier@RandyMarion.com
Worst customer service I have ever had!! Teach you sales people about all the features off the car and teach your sales manager--Customer Service is always first!! Thanks --we went to Team in Salisbury and left with a nice car and a huge savings over your price!!Thanks --but NO thanks!!
Allison in sales is the best, she will go the extra mile! Parts and service the best!
Awful experience staff not friendly and will tell you one thing and then it turn out and be something different. Would not recommend to anyone.
Business response:
Mr Earp, I'm so sorry to hear you had an unpleasant experience at our Dealership. Please don't hesitate to reach out to our Customer Relations manager Rhonda Horton at 704-664-3303 ext 1258. We appreciate the opportunity to earn your business!
Make sure you see Scott in sales he is fantastic to work with.
it was a pleasure for my family to buy a car from them very helpful and professional, i will be buying from them again in the near future , allison was GREAT !!! i will be definatley be recommending her to my family and friends ....and randy marion autos will be my 1st CHOICE
Business response:
We are glad to hear you had a great experience with Allison and congrats on your new car! Let us know if there's anything we can do for you in the future!
Wonderful service and caring understanding personnel. Really went the extra mile. Above and beyond my expectations. Thank you so much! Pam Henderson, Statesville, NC
Business response:
Thank you Pam for the kind words. We will be sure to pass on the great review!
The service department took care of my recall on my Chevrolet Aveo in short order. Very professional nice waiting room. thanks
Love my new Silverado , Service was cautious and professional
Frequently asked questions about Randy Marion Ford Lincoln
How is Randy Marion Ford Lincoln rated?
Randy Marion Ford Lincoln has a 4.7 star rating with 171 reviews.
When is Randy Marion Ford Lincoln open?
Randy Marion Ford Lincoln is closed now. It will open at 7:30 a.m.
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