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Randy Marion Chevrolet Cadillac
- Automotive
- Mooresville, NC
About this business
Location details
220 West Plaza Drive, Mooresville, NC, 28117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Sales staff was excellent and helpful! A great experience all around! Thanks again for the great service!
The car was picked out of 5 by the dealer. My thoughts were they were the same. But yesterday I noticed the front driver side corner panel is out of line with the door. Do I take it to the nearest Chevy dealer to be fixed or call Chevy customer service? I think they knew it had and issue and pulled it out hoping it wasn’t noticed.
Business response:
We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!
Spencer Golden is a fantastic sales person. It started with a phone call where he answered several of my questions without pushing me to come in person, and then he allowed us to text him over the next day until we could drive the hour to the dealership. When we got there he had the car (an EV) ready to go and charged up so that we could drive it the 70 miles home without worry. We were in and out of the dealership with a new car in less than 90 minutes. Mony in finance was so easy to deal with and we never felt that anyone ... read more
There’s always an issue when I visit Randy Marion. This time I brought my car in for a recall. Arrived as requested an 8am on Monday. I was told they’d call me later when the car was done. Well after not hearing anything by end of work day, I called and was told my car never got worked on and it wouldn’t be until the next day. No loaner car offered, when I asked about one I was told they didn’t have any and had a waitlist. The next day Van called and told me they had ordered the wrong parts. Said it would a few weeks until t... read more
Business response:
We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!
My vehicle’s front wheel bearings were replaced and when test driven found the rear wheel bearings were bad also. After replacing them the car is now quiet and I’m not worried about them. My service advisor was most helpful in getting my car back as soon as possible
No issues with sales, parts department could do more to locate parts instead of just saying backlog for parts they can find if they work a little harder to find them.
Business response:
Thanks for choosing Gunn!
Did a great job appreciate them honoring their mistake and making it right with us
Kudos to Matthew and Tori who made the whole process of purchasing my truck easy and enjoyable.
Brody was great to work with. He made the buying process very easy for us
Frequently asked questions about Randy Marion Chevrolet Cadillac
How is Randy Marion Chevrolet Cadillac rated?
Randy Marion Chevrolet Cadillac has a 4.3 star rating with 3,921 reviews.
When is Randy Marion Chevrolet Cadillac open?
Randy Marion Chevrolet Cadillac is open now. It will close at 8:00 p.m.
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