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Randall Residence of Decatur
- Assisted Living Facilities
- Decatur, IL
About this business
Location details
1415 W Mound Rd, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In 2010 my parents were residents of this facility. My mother’s rings were stolen, to include her wedding/engagement ring, a sterling Chinese wedding ring of great value, as well as sentimental and other jewelry. I would love to retrieve them as they are family heirlooms. We were told my Mom “dropped them down the sink.” Ridiculous, as she loved her jewelry and had a special place for all of it. Nothing was mentioned, after they were told they had to leave. But I think of it often as I miss my parents ( they passed away in 2... read more
Business response:
Kris - I'm sorry you are feeling the pain of two losses, your parents and the jewelry. It's obvious that both have a special place in your heart. I don't know the specifics of the event a decade ago, but I am sorry that you had a negative experience with Governor's Pointe. We strive for excellence and it sounds like we fell short. ~Janelle Randall~
RecommendedThe food is at it's best because we serve it with love. And the place is safe and clean. The commitment of the employees is above and beyond. The residents enjoys socializing with each other.
RecommendedI recommend the love, care, dedication, commitment and quality service of the employees to the residents. I also recommend the place such a spacious and clean environment. I also recommend the activities, fun, games and bible study. This place is perfect for adults who wants to retire peacefully.
RecommendedI recommend the love, care, dedication, commitment and quality service of the employees to the residents. I also recommend the place such a spacious and clean environment. I also recommend the activities, fun, games and bible study. This place is perfect for adults who wants to retire peacefully.
RecommendedRandall Residence has been a great place for my mom. She has been able to be more social and get to know the people there. Her apartment is just the perfect size and set up for her. They have also been very helpful during her recent illness. Highly recommend.
RecommendedI have nothing but praise for the staff at Randall Residence Memory Care. My wife has been in their care for 4 months now. During the first 2 1\2 months I spent a lot of time with her because it was hard to let go after caring for her at home for a long time. I gradually cut back on my visit times as I saw the loving care she was getting. When the coved 19 lockdown began 6 weeks ago, I knew I didn’t have to worry about her care. They are happy to take my calls at anytime and I really enjoy the weekly FaceTime calls they sche... read more
RecommendedThe entire staff at Randall Residence are giving exceptional care during this difficult time. Their early protocol measures have kept our loved ones safe. Thank you staff for going above and beyond for us. God bless you all!
RecommendedThere’s a marketing director there named Kate. Kate is a dedicated hard working member of their team who goes above and beyond. It’s the people that make all the difference.
RecommendedI recommend Randall Residence to everyone because of their attentive and caring staff, their policy to treat everyone as if they are in their own home, the freedom for the residents to be as active as they want or to have as much solitude as they want, and the fantastic breakfasts, lunches and dinners served with a smile every single day!
Frequently asked questions about Randall Residence of Decatur
How is Randall Residence of Decatur rated?
Randall Residence of Decatur has a 4.6 star rating with 90 reviews.
When is Randall Residence of Decatur open?
Randall Residence of Decatur is closed now. It will open tomorrow at 8:00 a.m.
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