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As an Official Rolex Retailer, Raffi Jewellers Flagship Boutique is in the business of creating cherished memories and life-long relationships with our clients from all over Ontario. We’re honoured to become a part of the special occasions in our clients' lives and do everything we can to make these moments wonderful. Our philosophy of impeccable customer service is pervasive throughout our company. Every member of Raffi Jewellers Flagship Boutique is committed to delivering a superior client experience. From the initi... read more
299 Hespeler Rd, Cambridge, ON, N1R 3H8, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 6:00 p.m. | |
Tue | 10:30 a.m. to 6:00 p.m. | |
Wed | 10:30 a.m. to 6:00 p.m. | |
Thu | 10:30 a.m. to 6:00 p.m. | |
Fri | 10:30 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Took my Tudor Chrono Panda which I bought from them in Oct of '23 for warranty work in late June, because the manual winding was overly "stiff". I left the warranty card with the watch, and in early August the watch comes back to Raffi's. When my wife goes to pick it up (I'm not in Canada), lo and behold, the warranty card is missing! Julien - the Brand Ambassador - suggested I take the watch, and he would later look into the warranty card issue. I rejected the suggestion, on the principle that my watch leaves the store the ... read more
One of my favorite jewelers, hands down! I am a very particular collector of timepecies, I enjoy browsing and admiring the craftsmanship of said peices. I will do this many times before committing to a purchase. From the moment I walked into Raffi I felt welcomed. The customer service is top notch, and the staffs knowledge on jewlery and timepieces is second to none. The staff is not pushy, they will not attempt to sell you anything you do not want. Just great customer service, and a great atmosphere. If you are in the marke... read more
Took my Tudor Chrono Panda which I bought from them in Oct of '23 for warranty work in late June, because the manual winding was overly "stiff". I left the warranty card with the watch, and in early August the watch comes back to Raffi's. When my wife goes to pick it up (I'm not in Canada), lo and behold, the warranty card is missing! Julien - the Brand Ambassador - suggested I take the watch, and he would later look into the warranty card issue. I rejected the suggestion, on the principle that my watch leaves the store the ... read more
I recently visited Raffi Jewellers’ flagship boutique in Cambridge. Even though Rolex availability is limited, I was impressed with the professionalism and courtesy of the staff. Eric took the time to explain the process and answer my questions thoroughly. Excellent customer experience — looking forward to coming back in the future
Julien was an outstandingly professional and nice (also very patient). Enjoyed every single moment of my purchasing experience with Julien at Raffi Jeweller. Highly recommended
Raffi Jewellers - Official Rolex Retailer has a 4.5 star rating with 601 reviews.
Raffi Jewellers - Official Rolex Retailer is open now. It will close at 6:00 p.m.
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