Radiolabs International Inc

Sly Bericic 

on Google

6 years ago

I'm now on day 4 of trying to get support. I've left messages that don't get returned. I've spoken to custimet service who promised to call back but never did. Don't buy from this company. If you do, you can expect to be on your own. Update to my review.... Finally got through to tech support. I expected help and ended up woth getting yelled at for this poor review. Tech wasn't interested in helping me, only berating me for this review. Again, stay away from this company!!!! Brilliant response from the company. Lots of compl... read more

Binary Protectors 

on Google

7 years ago

I was purchasing many routers from this company for clients. A batch of routers stopped working while I was installing them. After being on the phone for hours with one of the guys there he explained to me that I should send them back for replacement. I did. Would you believe they still have not replaced the routers? It's been over 6 months! Meanwhile I lost a client and was stuck purchasing another router for another client. I am out over $1000 for the routers plus the cost of the client because of this company. Just simply... read more

Tony Shellenbarger 

on Google

7 years ago

Chris is amazing and a hard worker. The issues with customer service are being fixed. Two employees are now gone that were screwing up his entire business and Radiolabs is moving to North Carolina. 

Shyam Dhruv 

on Google

7 years ago

Poor customer service for a small company. I also thought my set up would be ready out of the box as I had clarified my intentions with the bridge and use of the bridge but alas the product finally arrived it was not ready to go as I had ordered it for mobile use and was told that a cigarette lighter adapter would be included but it was not. And after a stupid fraud prevention case that prevented my product from being shipped and then my product had to be built, after the fraud prevention case so my product although it was o... read more

Ryan T 

on Google

7 years ago

I purchased a network bridge through them with the statement that I could return the product if it did not work for our needs. After testing, it didn't fit our issue and I attempted to return the over $500 item. Since one of the antennae dishes had been shipped damaged, I tried to tell them prior to returning (within the warranty period). They would not allow me to return the item and now I'm stuck with a $540 network bridge I cannot use... Extremely frustrating.