Racquet & Jog's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Racquet & Jog

4.5

About this business

Location details

5403 S Broadway Ave, Tyler, TX, 75703, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5677 reviews
Select a rating
Cindy Muskus Plummer's profile image
Cindy Muskus Plummer 
recommend  Recommended
6 years ago

My physical therapist gave me three shoes to try for my knee pain so I gave the list to Eric today. He brought all three shoes, explained the benefits of each. Very knowledgeable very professional. He even suggested that if I had a prescription I could save money and tax but chose not to. Go see Eric for expert help 

Stephanie Price's profile image
Stephanie Price 
7 years ago

Found a pair of Hokas today, salesperson said computer shows we have your size let me go look again....they were on hold for someone, dated 12/11 hold until Christmas Eve (piece of paper taped to box with this written) I was told the hold policy is 3 days. I’m standing at register, so can I buy those shoes? No. You’re holding until Christmas Eve? Hold policy is 3 days? Yes. Okay I will spend my money elsewhere and order them online. Been shopping there since early 90’s. Never again. 

Business response:

Stephanie, we are so very sorry that you had this experience in our store. This is not acceptable behavior for our store employees. If you could send us a private message, I would like to put you in contact with the owner of Racquet & Jog - He would like to personally apologize to you and get you the pair of shoes you are looking for! 

Jimi Maddox Murray's profile image
Jimi Maddox Murray 
7 years ago

Olivia was the bomb!!!!!!! Thanks for all the help! 

Susie Bergfeld Lofquist's profile image
Susie Bergfeld Lofquist 
8 years ago

Great store. They always have everything you could ever want and more. Great service too! 

Debra Abbuhl's profile image
Debra Abbuhl 
8 years ago

The shoe department staff are the most knowledgeable about their products (all brands) than any store I have shopped, including exclusively one brand stores. Kuddos! 

Jose Gallegos's profile image
Jose Gallegos 
8 years ago
Samantha Jock's profile image
Samantha Jock 
8 years ago
Monty Geddie's profile image
Monty Geddie 
8 years ago
Ericka Ventura's profile image
Ericka Ventura 
8 years ago

Frequently asked questions about Racquet & Jog

How is Racquet & Jog rated?

Racquet & Jog has a 4.5 star rating with 677 reviews. 

When is Racquet & Jog open?

Racquet & Jog is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com