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Quicklane Service inside Courtesy Ford
- Car Dealers
- Davenport, IA
About this business
Location details
3921 W River Dr, Davenport, IA, 52802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
On July 7, 2026, I brought my 2019 Ford F-150 in to find an antifreeze leak. They found that the water pump was leaking. The truck needed a new water pump, a new thermostat and new antifreeze. They replaced all of the leak related components in a satisfactory manner. However, they also changed the oil, rotated the wheels and replaced the air filter. I never gave them permission to do the oil change, tire rotation or filter change. I was extremely angry when I found out what they did. I did not give them permission to th... read more
Five stars for Emile Kotze. 2 Stars for the sales department management. As the woman responsible for major vehicle purchases in my household, I have purchased multiple vehicles online. I was prepared to place a deposit and pay approximately $56,000 cash for an F-150 through a remote transaction as a gift for my husband. Emile handled more than 20 emails, numerous calls, changing vehicle requirements, competitor comparisons and very detailed equipment questions. He personally photographed the key fobs, steering wheel, das... read more
I can't speak on the sales side as I haven't bought a vehicle there since it was Zeck but the service department is filled with crooks. The service rep I dealt with Chantel added items to my service order that were never mentioned nor a concern to me and when questioned about the items she showed me the iPad that I did a finger signature upon the original drop off with other items attached. I stated how would you have my signature to fix a leak I never knew I had she had no response in only that I signed and it was authoriz... read more
I would like to say first of all that i really love this pick-up. The young man, Tyler, was really great. I live in Boise and had no way of getting this truck home easily. Tyler drove it to my house after work. Thank you so much. My problem and the reason I gave them such a low rating is the fact that I bought it for pulling trailers and was excited it had "Air Bags" on the rear coil springs to help stabilize the vehicle. The first time I tried to put air in them, they would not fill. Right side was blown out. I reached out ... read more
6/23/26: Behind our backs, they were planning to keep our truck instead of sending it back to Ford credit as promised, as it was a lease return. They insisted it wasn’t worth what we wanted for it, and that they did not want the truck, but… they convinced us to leave it with them, even though it belonged to us for another month, and ended up planning to sell it for more than we were asking for it - without telling us, or should I say, very purposely omitting that information. They took the time to photograph, detail, and lis... read more
We're honestly amazed that Roseville Midway Ford thinks complete silence is an acceptable way to treat customers. We've reached out repeatedly and have been ignored every single time. Apparently, accountability ends the moment they have your business. Instead of addressing legitimate concerns, they've chosen to hide behind unanswered messages hoping we'll eventually give up. Their refusal to respond says more than any excuse ever could. If this is how they treat customers after the sale, imagine how they'll treat you when... read more
Jim Click Ford, Green Valley, AZ. Service advisor Anna Dickerson. I took my 2023 Ford Ranger in for service in July, a few weeks before my scheduled time. I am leaving town in August and would not be here. I called Anna, explained my situation, and she immediately changed my dates . That is what I call customer service. Anna deserves credit for taking care of her customers. Michael Donovan Green Valley, Arizona
Bought a F150 with the help of Will and Eric. Both were very kind and extremely helpful through the whole process. Would definitely do business with them again.
Extremely Disappointing Service Experience at DeYarman Ford (Indianola, IA) I've owned a Ford purchased from DeYarman and, until recently, had all service performed by DeYarman technicians under Ford warranty coverage. For years, my experiences were generally satisfactory. Unfortunately, my recent experience has completely changed my perception of this dealership. My primary concerns are, poor communication, questionable service quality, and uncertainty regarding the dealership's handling of Ford warranty repairs and its a... read more
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Quicklane Service inside Courtesy Ford is open now. It will close at 6:00 p.m.
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