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Quick Lane Tire & Auto Center
- Oil Change Stations
- Livonia, MI
About this business
Location details
32230 Plymouth Rd, Bill Brown Ford, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Came in with a 2010 ford focus for oil change. Quoted $98 and didn’t include tire rotation! They refused to honor coupons, so I left. Went to Feldman in New Hudson and got the job done for $49.95 full synthetic oil change and tire rotation.
Always have good service here. All waits depends on how busy they are but I’ve never waited more than 2 hours with other services being done other than an oil change. I like that they show you a video of what the underside of the car looks like and what and if any leaks there are.
They were able to replace my tire under warranty with no problem. They have fixed their car wash to properly wash the entire car. But their communication needs improvement. Before I left their office, via their shuttle, I signed paper work order. When I got home I received an email saying I needed to sign a repair order before they can work on my car—- I already signed it. The next day I get an email that my car is ready to pickup “during the hours noted below”. There were no hours listed anywhere in the email
I had a great experience having the works. They were efficient kept me up to speed of what was going on and had a good customer service experience. In fact it's so good that I'm going back there tomorrow to get a tire fixed even though there are other places close by. Update that I did take my vehicle to get fixed there today. They are extremely quick and because I had extended warranty on the tires, which was the problem, they put on a new tire quickly and communicated well. I've had a much better experience with them compa... read more
Told 1.5 hrs for the works. Re arranged my day for that time frame. Came back after 1.75 hrs and still had to wait another 1.5 hrs. Most of the people in the waiting room were pissed and had been waiting longer than me. All that money for a beautiful new facility, only to be losing customers because of a 3 hr oil change. Please skip your "reply" message. I just won't be coming back.
Frequently asked questions about Quick Lane Tire & Auto Center
How is Quick Lane Tire & Auto Center rated?
Quick Lane Tire & Auto Center has a 3.9 star rating with 301 reviews.
When is Quick Lane Tire & Auto Center open?
Quick Lane Tire & Auto Center is closed now. It will open tomorrow at 9:00 a.m.
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