Quick Lane at Citrus Ford

Rick Aranda 

on Google

a month ago

Overall the communication was great and scheduling the appointment online was very easy. I really appreciated the pickup and delivery service, it was convenient and well handled. The only drawback for me was the price. I paid $178 with tax for THE WORKS oil change package, which is about 40% more than what I’ve paid at another Ford dealership for the same service. 

Dustin Butler 

on Google

a year ago

Unpleasant experience as it took 3 hours for a standard oil change. The delay wouldn’t be as maddening if the service advisor had bothered to keep in touch and stay in communication. Sucks have to bring our Kia here as there is no service center directly connected to Kia. Once service contract is up a new location will definitely be chosen. 

Lucas Crowhurst 

on Google

a year ago

Typical terrible dealership service experience. These independent dealership networks are really letting these good car brands down. Unfortunately, a car brands quality is largely influenced by the quality and confidence you have in your local dealership network. Thankfully for Kia and Ford, there are other options to have your vehicle serviced. A simple 1 day warranty repair with a loaner vehicle at a different dealership was a 5 day fiasco that went nowhere and cost us money, stress and time here at the Citrus service cent... read more

R. Peterson 

on Google

a year ago

What a mess. Multiple times this shop failed to pickup a vehicle that was scheduled days in advance. They kept the vehicle for 24 hours and never touched it. One star for sending a Lyft to let me pickup the yet untouched vehicle. Useless Ford.