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Questcare Partners

2.1

About this business

Location details

13737 Noel Rd suite 1400, Dallas, TX, 75240, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.120 reviews
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Julia Gregory's profile image
Julia Gregory 
on Google
6 years ago

Wish i could give no stars. DO NOT GO HERE. I went here and got an X-Ray. Almost A YEAR later the collections agency Paramount Recovery HARASSED me with phone calls and I hadn't even received the bill in the mail yet. They sent it to my parents' home and my mom paid it. Flash forward to today, ANOTHER YEAR LATER. Paramount just started harassing me with phone calls again when we have already paid the bill. When I explained that this had already been settled and paid a year ago, they demanded that I show them proof--how is it... read more

Jimmy Ross's profile image
Jimmy Ross 
on Google
6 years ago

Billing department has ignored my dispute for services for the past 3 months. Good luck! FOLLOW UP: SEPT 3, 2018 Had to pay a lawyer $50 to write a letter demanding they quit harassing me for a debt I did not owe or I will file a lawsuit, this finally convinced the business office I will not be intimidated, no erroneous billing. 

Aaron Gregory's profile image
Aaron Gregory 
on Google
6 years ago

Similar experience to others, never received a bill and no claim ever filed with my insurance but received a collection notification yesterday. Thankfully United Healthcare Insurance is being very helpful and following up with them on my behalf to advise that they must submit a claim to insurance for processing or forfeit any rights for payment, but shame on these guys. super shady business. 

Jon Cameron's profile image
Jon Cameron 
on Google
6 years ago

Complicated as all medical billing is now, I received a small bill from Questcare that was over my annual out of pocket maximum. After a few toss backs from the insurance companies to Questcare, Shae got on the line. It took a good hour, but she took control of the problem and told the insurance company it was not the insured's (ME!) problem. The insurance company agreed to her conditions only after she did not waver. Shae makes Questcare rock everyday because you know she does this everyday of her job. Most important ot her... read more

Melvin Shirazi's profile image
Melvin Shirazi 
on Google
6 years ago

"I never received a letter from them until i received a collection." 

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Frequently asked questions about Questcare Partners

How is Questcare Partners rated?

Questcare Partners has a 2.1 star rating with 20 reviews. 

When is Questcare Partners open?

Questcare Partners is closed now. It will open on Monday at 8:00 a.m. 

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