Quest Diagnostics Mt. Lebanon

Leah Ettema 

on Google

a month ago

The staff is great. However, I routinely have to wait more than 20 minutes after my scheduled appointment to be seen. Only having two staff available at anytime means this will be a perpetual problem. 

Anna Wisniewski 

on Google

2 months ago

I have been coming to the Mt. Lebanon location for quite some time. My most recent visit was so great. I typically pass out when I get bloodwork done and am always nervous for my appointment. The phlebotomist, Darlene, was so incredibly kind and patient. She made sure I was laying down, talked me through everything, and checked that I felt okay before leaving. It was not rushed and I didn’t feel like a burden at all. Excellent experience!! 

Jennifer Wheelock 

on Google

4 months ago

My visit to Quest was COLD. The waiting room was just about as warm as it was outside! There needs to be working heat or at the very least a space heater. Also to only ever have two phlebotomists at any time is poor scheduling. There should be at least one assigned to handle walk-ins only and two for scheduled appointments. There was (at the location where I went) an open available room already set up for lab draws that was being used as a space for them to put their coats, winter boots etc. Please schedule a third phlebotom... read more