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Quest Diagnostics Lawrence PSC
- Laboratory Testing
- Lawrence, KS
About this business
Location details
1130 West 4th Street, Ste 3000, Lawrence, KS, 66044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Glitchy check-in. There is no option to speak with someone on the phone and you are hung up on for trying. There's no front desk or window attendant for Quest's suite so if you have any problems, the hospital staff tell you to bang on the door to the back, which the Quest staff surely love. In general, for anything medical, you are better off looking in Johnson County.
They send your result through their app which is very difficult to get into. I have re-verified my identity at least 10 times now and I am still unable to view my results. My work schedule is also the same as their office, so I’ve left work early 3 different times now to arrive at Quest anywhere from 5-30 minutes before close just for the door to be locked every time. Maybe the hours should say closed at 3:30-3:45 if that’s when the doors are locked.
Got here Friday at 3:58 PM (fastest I could get here) for a medically important blood draw. They close at 4:00. Door was locked at 3:58 when I got here. Too bad for my health I guess. 4:00 means 4:00. Not cool. Note I’ve been here a few times and yes it’s awful in just about every way. Apparently having the front desk staffed is too expensive, so there is a front desk, but that human has been replaced with a kiosk. Have any questions? Want to know if your insurance is already in the system? Whether they even have your correc... read more
Got here Friday at 3:58 PM (fastest I could get here) for a medically important blood draw. They close at 4:00. Door was locked at 3:58 when I got here. Too bad for my health I guess. 4:00 means 4:00. Not cool.
I tried to see about getting a DNA test and it's all automated, I need assistance from a living breathing soul, not an automated system. I can already tell this may be more troublesome than needed.
Frequently asked questions about Quest Diagnostics Lawrence PSC
How is Quest Diagnostics Lawrence PSC rated?
Quest Diagnostics Lawrence PSC has a 2.5 star rating with 66 reviews.
When is Quest Diagnostics Lawrence PSC open?
Quest Diagnostics Lawrence PSC is open now. It will close at 4:00 p.m.
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