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Quest Diagnostics Bala Cynwyd

2.7

About this business

Specialties Good health starts with KNOWING. When choosing a lab, consider such extras as being able to schedule an appointment, get reminders and access test results anywhere. You'll find them all at Quest Diagnostics. More reasons that 5 million+ people and their healthcare providers choose Quest: - More than 2,200 Patient Service Centers nationwide - Get results on your smartphone, tablet, or desktop throughMyQuest™ - Paperless billing, online bill paying, and payment options likeEasy Pay™ - Payment assistance... read more

Location details

4190 City Avenue, Ste 416, Philadelphia, PA, 19131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.723 reviews
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Brittany Smith's profile image
Brittany Smith 
on Google
a year ago

I went to the lab and from the start it was very annoying. The person that was at the security desk could barely check me in due to her long nails. Got upstairs went to the back pretty fast. I told the tech that I have a secondary insurance and to be sure to bill them. Nope, they didn’t do so they took the money off my card after the tech stated they just needed a card on file and they will not bill me. Welp that was a lie. They didn’t even bill the secondary insurance!!! The rep by the name of Wednesday in the billing depar... read more

Erica S.'s profile image
Erica S. 
on Google
a year ago

I'm glad I didn't let the other reviews scare me off, because this was the most seamless Quest experiece I've had maybe ever? I made an appointment for 3/24 and when I arrived, I checked in using the check-in link I received via text. I sat in the waiting area for a couple of minutes before I was called back by the tech who asked me if I needed a parking voucher before taking my sample. I was in and out of the building (the lab is inside PCOM) in 15 minutes tops, and received my results in under 24 hours. Idk, just follow di... read more

Maurice King's profile image
Maurice King 
on Google
2 years ago

**worse experience ever *** I arrived to the office at approx 835am and was met by an empty chair at the front desk.. There were no clear instructions regarding checking in, so I waited patiently in the lobby area until an associate acknowledged me. I witness one young lady walking back and forth from the back office to the front office and not once did she acknowledge my existence. I didn’t want to interfere by asking her a question so I waited a little while longer in hopes she’d acknowledge me. A gentleman ( I use the ter... read more

Charles Silverstein's profile image
Charles Silverstein 
on Google
2 years ago
Keisha Kaley's profile image
Keisha Kaley 
on Google
3 years ago
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Frequently asked questions about Quest Diagnostics Bala Cynwyd

How is Quest Diagnostics Bala Cynwyd rated?

Quest Diagnostics Bala Cynwyd has a 2.7 star rating with 23 reviews. 

When is Quest Diagnostics Bala Cynwyd open?

Quest Diagnostics Bala Cynwyd is closed now. It will open at 9:00 a.m. 

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