Quest Diagnostics's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Quest Diagnostics

3.7

About this business

Location details

77 Rolling Oaks Dr Suite 120, Thousand Oaks, CA, 91361, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue07:00 a.m. to 3:30 p.m.
Wed07:00 a.m. to 3:30 p.m.
Thu07:00 a.m. to 3:30 p.m.
Fri07:00 a.m. to 3:30 p.m.
Sat07:00 a.m. to 3:30 p.m.
Sun07:30 a.m. to 11:30 a.m.
3.7155 reviews
Select a rating
Joanna's profile image
Joanna 
2 days ago

I visited Quest at Rolling Oaks in Thousand Oaks on Saturday 04/11/26. Since they accept walk-ins and open at 7:30 a.m. on Saturdays, I arrived at 7:20 a.m. There was one person waiting outside. The first phlebotomist arrived at 7:38 a.m., but with her coffee in hand. Maybe the line at the coffee shop was long and that’s why she was late. I believe her name was Jessica. She opened the doors and everyone checked in. By then there were several appointments and seven on the standby list. I was first on the standby list. The off... read more

Patrick Neville's profile image
Patrick Neville 
a week ago

It's ridiculous there's no one to talk (i.e. no front desk). The only option is the automated machine, which gives no options and isn't able to give any perspective on availability. Once in the back, the staff is very nice, but it can't undo the bad taste left in ones mouth during check in. Awful business model for the customer. 

Drew Purvis's profile image
Drew Purvis 
2 weeks ago
Ray Farley's profile image
Ray Farley 
3 weeks ago
Nancy Benitez's profile image
Nancy Benitez 
3 weeks ago

Quest is not what it used to be. I feel like since Covid, customer service is terrible. I can’t complain about my phlebotomist Colleen because she was amazing and friendly. Colleen is personable but a couple of the other phlebotomist were not as friendly or patient. It used to very convenient to stop by, check in and get your blood drawn. These days if you don’t have an appt and walk in you can check in but if by a certain time they haven’t gotten to you they won’t do your blood test. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.7 star rating with 155 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com