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Quest Diagnostics
- Healthcare
- Akron, OH
About this business
Location details
1260 Independence Ave, Akron, OH, 44310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:30 a.m. to 4:30 p.m. | |
| Wed | 07:30 a.m. to 4:30 p.m. | |
| Thu | 07:30 a.m. to 4:30 p.m. | |
| Fri | 07:30 a.m. to 4:30 p.m. | |
| Sat | 07:30 a.m. to 4:30 p.m. | |
| Sun | Closed |
Absolutely horrible. Did a walk in at 8:40 had an appointment time at 9:40. At 9:40 I was told she was the only one working and basically my appointment time didn't matter. Another person they had an appointment and was over a hour behind. You need to do better and hire people who actually do their job. Never again will I use this location.
Very friendly. Not a long wait
I had walk- ins who showed up after me get in before me. It was nearly a half hour wait. I was met with judgment before I even sat in the chair. The phlebotomist didn't actually feel for my veins, but just ran her finger along my skin. There was no pressure applied or checking for bounce/resistance. Begrudgingly, she went for my hand, blew the vein, and did not complete several orders and refused to try a vein on my hand that I know from experience is better than the one she used. I now have to waist money and get new orders... read more
Staff was ok. However, I had A 1:10 appointment. I checked in on time and the appointment board was only severing an individual whose appointment time was 12:15. I didn’t get in until like 1:50! Absolutely HORRIBLE service. Quest should be totally embarrassed with this pitiful service. You should be paying me for wasting my time! I’m sure I won’t hear a peep from you. Quest only cares about making money…not customer satisfaction.
Save yourself the trouble and just go to CCF. UH lowered the bar when they outsourced all of their lab work to Quest.
Frequently asked questions about Quest Diagnostics
How is Quest Diagnostics rated?
Quest Diagnostics has a 3.5 star rating with 23 reviews.
When is Quest Diagnostics open?
Quest Diagnostics is open now. It will close at 4:30 p.m.
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