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1 Park W Blvd #130, Akron, OH, 44320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 07:00 a.m. to 4:00 p.m. | |
| Thu | 07:00 a.m. to 4:00 p.m. | |
| Fri | 07:00 a.m. to 4:00 p.m. | |
| Sat | 07:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My scheduled appointment was 12pm. I didn’t get called in until 1pm. I was told one of the employees didn’t come in so the lab was behind. That being said the phlebotomist took her time and was pleasant despite being short handed. She was able to do my blood draws without any problems.
Was told on the website that appointments would take priority, which is fine. However, when I tried making an appointment ahead of time, there were apparently NO slots available at ANY locations, so I came in as a walk-in. The check-in monitor told me my wait would be OVER AN HOUR for a urine drug screen. I was told that my drug screen had to be done within 72 hours of ordering, which was not doable until Monday because Quest is closed on the weekends. My test will now be delayed because I could not make an appointment and t... read more
If I could give 0 stars I would. Terrible service. Faye was horrible in handling patient complaints. Will refuse to service you if you complain. Very unprofessional. Staff also didn’t help elderly patients with checking in. Leaving it to myself and other patients in lobby to help multiple elderly patients with checking in. Something needs to done.
I was in for bloodwork on 01/16/26. Can’t say enough good things about my visit. The staff here was exceptional in every way. Stumbled upon this location when the Quest I usually go to closed temporarily. This will be where I go in the future.
Quest Diagnostics has a 3.5 star rating with 35 reviews.
Quest Diagnostics is closed now. It will open tomorrow at 7:00 a.m.
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