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Quality Inn Merrillville
- Hotels
- Merrillville, IN
About this business
Location details
1350 E 83rd Ave, Merrillville, IN 46410, Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The floor was soaking wet from the AC unit to the bed. The door to the bathroom did not close. The dresser drawers had tape on them to keep things together I assume. The refrigerator tilted when opened. The temperature was locked into one setting and couldn’t change. Just to name a few of the issues we had noticed when we stayed. When I informed the front desk, it seemed like that was nothing new. Would not recommend
Frontdesk attendant was rude and sarcastic. Continued to "inform" us that we had booked through a third party as if that were a reason we should expect to be treated (and spoken to) as if we were third class citizens. Extremely displeased with his performance.
Price is reasonable. Rooms are adequate. Hot breakfast is either waffles or biscuits and gravy every day, free coffee is average. Room service is spotty. Furnishings are old. Carpet could use a good cleaning. Mattress was fine, but pillows not so much. Fred, the day manager however, was outstanding. He is there 7 days a week, 12 hours a day, addressing all concerns and tasks. As a past owner of restaurants and other establishments, I value how seriously he takes his job
Nothing quality about this place my sofa which was supposed to let out too a bed was broken front desk didn't send anyone to address my problems in the room the breakfast was scratch there was nothing you would want to eat plus all of the juice machines were empty and I paid $260 for that hole in the wall
Fred at the front desk was very rude to the guest checking in and guest trying to resolve a problem. The restroom in the hotel room had no working lights. Hotel tried to fix the problem with no luck. Toilet seat was also broken. And hotel hot tub jets were broken. We ended up checking out early and the hotel is trying to over charge. Dispute was issued.
Frequently asked questions about Quality Inn Merrillville
How is Quality Inn Merrillville rated?
Quality Inn Merrillville has a 2.9 star rating with 736 reviews.
When is Quality Inn Merrillville open?
Quality Inn Merrillville is closed now. It will open on Monday at 9:00 a.m.
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