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Pyramid Hotel Group LLC
- Property Management
- Boston, MA
About this business
Location details
30 Rowes Wharf Suite 5300, Boston, MA, 02110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You can personally experience simply by staying at a property they manage why they have a 2 star rating... Any hotel owner thinking of handing over their property to this company should talk to the staff who have left institutions where Pyramid Global has taken over the "management".
I recently attended a private event at the Quandrangle Club. Our dining experience was exceptional. The food was delicious and David and his banquet team delivered top notch service with class and elegance.
Yikes - pretty bad management in place at your Sheraton Gateway. Due to understaffing, guests (including myself) had to wait two hours for a room to be available. Arrived at 10pm and the manager Ajay couldn’t keep up. He made the situation 10 times worse by refusing to talk to the line of angry guests. He left the three front desk agents on their own without support. Really poor management, leadership, and guest experience.
Frequently asked questions about Pyramid Hotel Group LLC
How is Pyramid Hotel Group LLC rated?
Pyramid Hotel Group LLC has a 2.3 star rating with 23 reviews.
When is Pyramid Hotel Group LLC open?
Pyramid Hotel Group LLC is closed now. It will open at 8:00 a.m.
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