PuroClean of Reston

James Berry 

on Google

7 months ago

The team at PuroClean was kind, professional, and took great care in addressing the water damage in my home. Their attention to detail during the repair process was much appreciated. However, my water damage originated from the dishwasher, and they sealed it with water and several dishes inside for weeks. Now, both the dishwasher and dishes are filled with mold, which could have been easily prevented. Additionally, the pricing was far too high, and there was no clear breakdown of the costs. It feels like there might be some... read more

Folayemi Agbede 

on Google

a year ago

The PuroClean team was excellent. Everyone was thorough, responsive, and amiable. I appreciated their professionalism in the process. Everyone I interacted with was thoughtful about their role in the project’s management. I recommend them if you’re already dealing with the stress of mold. Working with them will likely be the easiest, most relieving part of the process. 

Joyce 

on Google

a year ago

PuroClean was recommended to me by my plumber. They were able to send a team out the same day that I called to inspect my home. Jay and Shawn were very professional and explained everything they were doing to determine the approach to take. They answered all of my questions. They gave me an honest assessment of my situation and they did not oversell their services. They were courteous and personable. I would recommend them. 

waranoej 

on Google

a year ago

It's increasingly rare to find folks who sincerely care about their craft and service in most industries today. Jason and his crew at PuroClean are exactly those unicorns. They went above and beyond actually identifying the source of my water damage/leak in addition to their mitigation efforts in multiple rooms. Despite my insurance preemptively assuming it was singularly another exterior issue in order to reduce their payout, Jason and co. discovered areas insurance completely overlooked and captured exactly what I needed t... read more

Steve Jurich 

on Google

3 years ago

PuroClean of Reston assisted us with a water leak that started in our kitchen and damaged a part of our hardwood floors in the kitchen, as well as a part of our ceiling underneath the kitchen area. They were timely, thorough and knowledgeable in their evaluation and service. The quality of the work was excellent. They were very flexible to work around our schedule (which was exceptionally important, as my wife and I work out of the basement on certain days)--and all the PuroClean of Reston Team members that we engaged with (... read more