PuroClean

Lauren M 

on Google

a month ago

Let me start this off by saying my insurance company recommended them to us. We had a house flood on January 14th 2024. Like 3 floors of sewer water busted. We have an 1875 Victorian who we cherish very much they tell us we’ll be into our house sometime in March, we didn’t move in until mid September. We had to move ten times between hotels and Airbnbs. Communication was difficult and we worked with a man named Joe. They had us map out our house and plan our total kitchen, upstairs bathroom remodel as well as cleaning all th... read more

Brad Rodeffer 

on Google

10 months ago

Tried calling for an estimate three times. Received the answering machine the first two times. Third time a gentleman answered and I told him I was looking for an estimate to remove some black mold. He said he would have to transfer me to the office to schedule and when he did I was sent to the same answering machine. I left a detailed message and my phone number. Have never received a call back. I understand being busy, but a simple call back to let me know they were booked up would have been nice. Called Damage Doctors and... read more

Steve Parmerlee 

on Google

a year ago

Suffered storm damage to our roof due to a fallen tree at 10:00 pm and PuroClean crew arrived at our house at 8:00 am the next morning. They cleared limbs away from the house, performed mitigation where the roof leaked inside and snuggly placed a tarp over the damaged roof area that prevented any leaks. They coordinated with our insurance company to verify their services would be covered. It was not a small job and they dove right in and got us taken care of. By the end of the day, roof was nicely covered just in time for th... read more

Louis Lowe 

on Google

a year ago

Quick Response Great Work Ethic Explained everything well to me who has never been through needing a water damage restoration service company before. We would definitely consider using them again.