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Pure Powersports
- Motorcycle Dealers
- McHenry, IL
About this business
Location details
3980 W Albany St, Unit #3, McHenry, IL, 60050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In June 2024, I went into the shop for one of his great cam deals that he advertises on Facebook. Had a couple other things I wanted him to do. Picked out the cam I wanted to have him install, the adjustable push rods and the fueling HD lifters. That were all part of his cam deal. About a week later he called and said the bike was done so I went in and picked it up. I was excited, bike ran well for a while and then started getting some top end noise. Around April of this year tried to call him a couple of times, no answer,... read more
to 5000 builds, taken care of those customers and using the stock parts out of those bikes and putting them in these little deals he’s putting on Facebook. So I would highly recommend not taking your bike to that shop for a lightbulb. The guy is a scam artist and I’m not sure how he keeps getting away with it but I’m going to do everything I can to let everyone know that that’s not OK and that’s not the way you do business. And his customer service is garbage. Yeah, he’ll answer the phone and he’ll answer your Facebook mess... read more
to 5000 builds, taken care of those customers and using the stock parts out of those bikes and putting them in these little deals he’s putting on Facebook. So I would highly recommend not taking your bike to that shop for a lightbulb. The guy is a scam artist and I’m not sure how he keeps getting away with it but I’m going to do everything I can to let everyone know that that’s not OK and that’s not the way you do business. And his customer service is garbage. Yeah, he’ll answer the phone and he’ll answer your Facebook mess... read more
So, I’m starting to see a trend with this shop. Should’ve went off all of the reviews that his shop has on multiple websites about how he’s a scammer. But at first talking to him, he seemed like he was knowledgeable about what he did and was a pretty nice guy. I went in and talked to him in June 2024 about having one of his cam specials done to my bike. Had a couple of other things that I had him do to so we agreed on the price of $1600 which is a decent deal. He went as far as to cut out my catalytic converter off my bike ... read more
Purchased some cams. Found out the next day that the torque curve was not close to what the manufacture claimed. I called the next day and cancelled. The owner became belligerent with me but stopped the shipment before it was shipped. He agreed to a refund and told me it would be 3-5 business days. One week later I called again after no refund. He told me he would again initiate a refund. He then started to become nasty but stopped himself and said it's not worth it. One week later no refund. I started a claim with my credi... read more
This has been the worst customer service experience of my life. The representatives have no idea about the products they’re selling. They sent me the wrong part, and tried to tell me it was the right one, and then expected me to find transportation to return the incorrect item to a ups drop off location. If you value your time and/or hard earned money, stay FAR AWAY from this distributer.
Always does a great job 😀
Greatly little shop, highly recommend!!! Did a great job on my Road King it’s a screamer now. Always friendly, took lots of time helping me choose parts and great pricing!
Former employee going by fake accounts Jason, Greg M, and Do D whom was released over 2 years ago continues to troll us and attempt to hurt us with fake reviews because we was hired and released twice for poor attitude and work ethic. After not being able to find employment in the area being fired from everywhere he moved to Florida where he still can't find work. Our attorney has sent several letter of cease and desist which he ignores. His wife being a realtor for a prominent firm we are sure has no idea of her husbands sl... read more
Frequently asked questions about Pure Powersports
How is Pure Powersports rated?
Pure Powersports has a 4.3 star rating with 462 reviews.
When is Pure Powersports open?
Pure Powersports is closed now. It will open at 9:00 a.m.
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