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Pure Powersports

4.3

About this business

Location details

3980 W Albany St, Unit #3, McHenry, IL, 60050, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3432 reviews
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Paul H.'s profile image
Paul H. 
5 months ago

Purchased some cams. Found out the next day that the torque curve was not close to what the manufacture claimed. I called the next day and cancelled. The owner became belligerent with me but stopped the shipment before it was shipped. He agreed to a refund and told me it would be 3-5 business days. One week later I called again after no refund. He told me he would again initiate a refund. He then started to become nasty but stopped himself and said it's not worth it. One week later no refund. I started a claim with my credi... read more

Jordan C.'s profile image
Jordan C. 
3 years ago

This has been the worst customer service experience of my life. The representatives have no idea about the products they’re selling. They sent me the wrong part, and tried to tell me it was the right one, and then expected me to find transportation to return the incorrect item to a ups drop off location. If you value your time and/or hard earned money, stay FAR AWAY from this distributer. 

Madison Q.'s profile image
Madison Q. 
5 years ago

Always does a great job 😀 

Frank L.'s profile image
Frank L. 
5 years ago

Greatly little shop, highly recommend!!! Did a great job on my Road King it’s a screamer now. Always friendly, took lots of time helping me choose parts and great pricing!  

Dave O.'s profile image
Dave O. 
5 years ago

Former employee going by fake accounts Jason, Greg M, and Do D whom was released over 2 years ago continues to troll us and attempt to hurt us with fake reviews because we was hired and released twice for poor attitude and work ethic. After not being able to find employment in the area being fired from everywhere he moved to Florida where he still can't find work. Our attorney has sent several letter of cease and desist which he ignores. His wife being a realtor for a prominent firm we are sure has no idea of her husbands sl... read more

Jason's profile image
5 years ago

Do yourself a favor before you go to this shop. Google the owners name, long time scammer! You can also search McHenry country public records and see all the lawsuits and judgments he has against him. How he’s still in business is beyond me. You’ll get screwed one way or another here. 

Kelly D.'s profile image
Kelly D. 
5 years ago

Was very helpful and patient helping me pick out a birthday gift for my husband. it arrived in 1 day. gave it to my husband Saturday and he was struggling to installed it, mind you he isn't overly mechanically inclined lol He called Pure Powersports and they actually stopped over on their way home and helped him install his new headlight. Now you can't beat that for service!! Thanks guys for making my husbands birthday a great one!! 

Daniel R.'s profile image
Daniel R. 
5 years ago

I’ve been a long time customer and referred many with top notch results. I’ve come to know them quite well. It’s a real shame with fake reviews like the “Greg M”one which I was informed of. A former employee released over 2 years ago yet continues to troll them and create fake reviews under fake names. So sad I feel bad for that person they’re that desperate to hurt good guys because his lack of integrity. Pure Powersports I highly recommend for good ol’ Fashion honest work at a fair price! Keep up the great work 

Thomas J.'s profile image
Thomas J. 
5 years ago

Great shop, bike rides absolutely amazing couldn’t be happier. Highly recommend to anyone looking for a honest shop with quality work at a great price.  

Frequently asked questions about Pure Powersports

How is Pure Powersports rated?

Pure Powersports has a 4.3 star rating with 432 reviews. 

When is Pure Powersports open?

Pure Powersports is closed now. It will open on Monday at 9:00 a.m. 

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