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Pure Honda Parts
- Automotive
- Ferndale, MI
About this business
Location details
21350 Woodward Ave, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I've been chasing this ghost of an electric problem in my civic that has it stuck in limp mode. People told me that I should go up to the dealership and get a proper diagnostic rather than continue to guess at which part to replace next. So I did, and I regret it. That's $400 I'll never get back. They narrowed my options down to what I had already narrowed them down to. Of course this was always a possibility, but it was just something about the way the sales guy, Aaron, orchestrated it all with a smile on his face, like he ... read more
Pure Honda Parts truly amazing! If you can, definitely come here for all your Honda needs. They know what they are doing. They are professional, very personable, knowledgeable as well. All mechanics are nice and informative. They let me know about a recall I had and got it taken care of. They made my day easier and were very genuine people. They are very fast and get there job done beautifully.
To the management , I urge you to reevaluate your customer service practices and instill a culture of empathy and attentiveness among your staff. Loyal customers like myself deserve better treatment, and it is your responsibility to ensure that your customer service department reflects the values your company claims to uphold. I am deeply disappointed and frustrated with the appalling level of customer service I recently received. Regrettably, I cannot recommend pure Honda based on my recent experience.
Frequently asked questions about Pure Honda Parts
How is Pure Honda Parts rated?
Pure Honda Parts has a 4.2 star rating with 9 reviews.
When is Pure Honda Parts open?
Pure Honda Parts is closed now. It will open on Sunday at 8:00 a.m.
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