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17877 Von Karman Ave #100, Irvine, CA 92614, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I signed up for a 30 day challenge. Sprained ankle during the first class. Made an appointment at my primary care doctor, who addressed the problem.. requested a do not return to Barre for 6 months. The owner charged me for six more months of class. I certainly kept her in the loop as far as my injury. She ignored emails, phone calls,dr.s orders, . Needless to say, she sold her franchise. I contacted corporate office, requested a refund of over $600 for classes.. I attended one time..so angry.
They will never stop emailing you after you ask them to delete your information. Their sales tactics are aggressive and uncomfortable. Be careful.
My experience at my local studio in Kitsilano was great but as soon as an issue popped up that my studio had to deal with corporate for, it was impersonal and unresolved. As a result of this poor customer service, I would sadly no longer recommend Pure Barre despite enjoying their classes.
Pure Barre Corporate has a 1 star rating with 3 reviews.
Pure Barre Corporate is open now. It will close at 6:00 p.m.
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