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45941 Old Ox Rd, Ashburn, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | 9:30 a.m. to 5:00 p.m. |
Elevator has been broken for months. I have called about this issue multiple times and keep getting told it will be fixed soon. Can't get to my unit on the 3rd floor yet they don't have a problem raising the rates on us.
Elevator to get to my storage unit is still not working. I’ve called multiple times in the past 3 months about this issue. My until is on the 3rd floor so this is a real inconvenience. I’m at my storage until right now and I called customer service and they were completely unhelpful yet public storage has no problem raising the rates. Was promised a $50 credit for the elevator being out of order but was charged the new higher rate without the credit.
Elevator to get to my storage unit is still not working. I’ve called multiple times in the past 3 months about this issue. My until is on the 3rd floor so this is a real inconvenience. I’m at my storage until right now and I called customer service and they were completely unhelpful yet public storage has no problem raising the rates. Was promised a $50 credit for the elevator being out of order but was charged the new higher rate without the credit.
Elevator to get to my storage unit is still not working. I’ve called multiple times in the past 3 months about this issue. My until is on the 3rd floor so this is a real inconvenience. I’m at my storage until right now and I called customer service and they were completely unhelpful yet public storage has no problem raising the rates. Was promised a $50 credit for the elevator being out of order but was charged the new higher rate without the credit.
Elevator to get to my storage unit is still not working. I’ve called multiple times in the past 3 months about this issue. My until is on the 3rd floor so this is a real inconvenience. I’m at my storage until right now and I called customer service and they were completely unhelpful yet public storage has no problem raising the rates. Was promised a $50 credit for the elevator being out of order but was charged the new higher rate without the credit.
Public Storage has a 2.5 star rating with 11 reviews.
Public Storage is closed now. It will open tomorrow at 9:30 a.m.
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