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4.7
265 reviews
|Self Storage|Oklahoma City, OK 73170 United States

1530 SW 119th St, Oklahoma City, OK 73170 United States

(405) 378-4014

https://www.publicstorage.com/self-storage-ok-oklahoma-city/2594

Open now:9:30 am - 5:00 pm

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About

At Public Storage, you can find self-storage units of all sizes, whether moving across country or downsizing around the corner, and reserving a space is free, with no commitment required. We also offer the same personal attention from on-site managers that we've been giving since we were founded with a single building in 1972. We have grown a bit since then, to thousands of locations around the country. Come visit us in your neighborhood!

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Travis R. review for Public Storage
Travis R. on Yellow Pages

5 years ago

05/30/2018, 01:47 AM
Wow! Where to begin? They advertise one price for their units, but tack on $11.00 monthly for insurance which they require. Perhaps this is standard, but why not just advertise the full monthly price? Seems fishy. Then I was told they accept auto pay, which is great because all of my bills are set up that way. I can't say for sure if it was a problem with their online system or my bank account but the Auto Pay did not go through and I ended up being late. They tacked on a $25.00 late fee. I thought it was an anomaly but it happened a second time. At that point I was finished with the joke that their auto pay system is. I then told them I would just be happy to pay with my card over the phone. They told me I would have to come in. Wow..... They can't take a visa over the phone? Oh... It gets worse... I show up to pay, hand the visa to the person working and they tell me they can't take a card payment from me. I'd have to bring in cash. Now this just seems like they are holding my stuff hostage while evading taxes or some other scam. But what could I do? I paid the cash. During move out I left my unit unlocked for 15 minutes while I drove down the road to unload. Came back and they had locked me out of my unit. It's their policy to lock a unit immediately. Imagine you were renting an apartment, paid for insurance and you felt like leaving the door unlocked, and every time you return the complex has locked your door. The $5.00 locks that they sell in their for $21.95 are also worthless. They come with keys made of paper. Thank goodness it came with two because the first one broke right off. I'm sure they do this on purpose so they can charge tenants a huge fee to cut the lock. This place is a complete abomination.
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