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Public Storage

4.6

About this business

At Public Storage, you can find self-storage units of all sizes, whether moving across country or downsizing around the corner, and reserving a space is free, with no commitment required. We also offer the same personal attention from on-site managers that we've been giving since we were founded with a single building in 1972. We have grown a bit since then, to thousands of locations around the country. Come visit us in your neighborhood! 

Location details

7345 Oswego Rd, Liverpool, NY, 13090, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
Sun9:30 a.m. to 5:00 p.m.
4.6418 reviews
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Jeanne F.'s profile image
Jeanne F. 
3 years ago

Robin saved me!!..I've had nothing but problems in the last 2 storage places I've been to. My stuff has been ruined cuz of water damage, etc... Robin assured me that it would be a good experience and it has been, my things are safe and secure and they even remind me when my payment is due..Love Robin and Public Starage!!! 

Vinny Kowalski's profile image
Vinny Kowalski 
4 years ago

I rent a small 5x5 indoor unit. Not climate controlled or any other perks. I have been there for almost a year and a half. In that time, I have seen my rates increase a total of 32% (2 rate increases total). What do I get for my expense? The pin pad is inconveniently located so I have to exit my vehicle when I enter AND exit. Want to go in the winter? Good luck. You better bring your own shovel. And not a regular snow shovel. They plow the lanes and the slush ends up right in front of the door. The water drips from above hel... read more

Geoffrey Linehan's profile image
Geoffrey Linehan 
recommend  Recommended
4 years ago

Robin was nice, helpful and offered us water in this heat. She was personable. I’ve been using Public Storage for at least a year. No problems with my automatic payment plan. 

Donna F.'s profile image
Donna F. 
5 years ago

Robin was very helpful, knowledgeable and respectful of my needs. I received Great customer service. The property itself is very clean. I feel very secure leaving my property at this location. I would definitely recommend for your storage needs. 

Rachel Kelly's profile image
Rachel Kelly 
6 years ago

DO NOT GO HERE. Absolutely terrible. Ripped us off for one month of storage, charged our card early for the following month even though our first month wasn’t up yet, told us if we had our stuff out by the weekend they’d refund our money. So my husband went on his lunch break to get everything, only to find an additional lock on our unit that we couldn’t get into. The managers sign said she would be back at 115 and she did not return until 145. 

Debbie Cota Juliano's profile image
Debbie Cota Juliano 
6 years ago

One star 🌟 . I received a email with a nice increase in less then 6m of renting and now the weather has turned making it difficult to move my things to another storage unit facility.... 

Lee Wayde's profile image
Lee Wayde 
6 years ago

Pleasently surprised with the service and accommodations made during my times of trouble and when I was in need of a storage unit they were there to truly help in all aspects... Sarah was extremely helpful and is very knowledgeable in the storage unit world. I will be comimg back when in need and will recommend to all friend and family!!! 

Karen Fischer Santy's profile image
Karen Fischer Santy 
7 years ago

Raised my rent with no notification that I rec'd. I have moved, but mail is,forwarded. Called to discuss and was hung up on twice by Brittany. Asked for the managers name and availability, she hung up then too. I had water in my unit. Reported it but never got a call back. They say their hours are 9-6 bit there is never anyone in the office and when they are the computer are down half the time anyways. Will get my stuff out this month and will gladly share my bad experience publicly. Terrible. Go elsewhere 

Steven Van Dyke's profile image
Steven Van Dyke 
7 years ago

Great service, friendly people! The one manager drove two hours to come in so I could sign my lease! 

Frequently asked questions about Public Storage

How is Public Storage rated?

Public Storage has a 4.6 star rating with 418 reviews. 

When is Public Storage open?

Public Storage is closed now. It will open at 9:30 a.m. 

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