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Pruitt's Plumbing
- Plumbing
- Phoenix, AZ
About this business
We are a locally owned firm with skilled plumbers you can count on for professionalism and attention to detail. We offer highly personalized support and have technicians standing by in your region. Backed by more than 30 years of plumbing experience, we can tackle everything from drain cleaning to installing fixtures. Our staff is fully equipped to deal with your next water emergency or routine call. We provide flexible, convenient scheduling and affordable rates. Plus, we'll leave your property clean and tidy following our ... read more
Location details
17029 N 24th Ave, Ste 801, Phoenix, AZ, 85029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT RECOMMEND... The gag here is that we never even called them or asked for their service. My unit had zero plumbing issues before they started work on the unit above, yet ever since they left a note saying they were working, I've had leaks, water damage on my hard wood floor, and now a completely backed-up sink. Instead of fixing the problems they caused, they keep deflecting responsibility and making excuses.They first claimed their work couldn't have caused the leak, even though it started immediately after they drill... read more
Business response:
Hi, let me start by saying I understand your frustration with the situation and feel free to call me anytime to discuss, **** ****** ************. The circumstances are that we were called to the 3rd floor unit to clear a stoppage in the kitchen sink. The drain line ran down from the third floor through the 2nd floor and then through your unit on the 1st floor to go under the foundation. The drain line has an access point or cleanout that is unfortunately located under your kitchen sink. When the line backed up, and the cap ... read more
We purchased a home warranty with first american home warranty that we purchased when we bought our home our water heater went out so the warranty company had us to pay an additional ***** upfront for a service call then the company sent pruitts plumbing from lake havasu city az to do the repair after waiting a week for the earliest appointment with our water heater not working pruitts plumbing arrived and did nothing put in thier report the water heater was working which is a falsified report the water heater will not turn ... read more
Business response:
Hi ***,I am sorry to hear about your disappointment with our diagnosis. I do understand that you have a home warranty company. There are some items worth discussing when working with the Home Warranty companies. The biggest item is that they make the rules and they decide what they will cover and what they will not cover. As a vendor doing work for them, we make our diagnosis, call in our report and then the **************** decides if they wish to replace the item, repair the item, or if they deem it is working up to manufa... read more
****** plumbing is a joke. My home warranty sent 3 plumbers from this company to fix a leak in the bath tub faucet and each of them insisted that it was residual water from a shower. Which I reassured them it was not because I had not been home in 2 days and came home to a wet tub and I could also hear the leak throughout the day and night on previous occasions. After not fixing the leak I noticed my tub started to stain near the leak and called them back to see if they could try again and the receptionist said I should of t... read more
Business response:
Hi, Sorry to hear about your experience. If you would please give me your address as I could not review the work order since we could not find the work order by the name, ********************* or the email.
Watch very carefully, I was relieved of at least 5 pieces of jewelry. I will be making a police report. The tech was Eric Hartwick. He was unclogging the two bathroom sinks and the the tubs. While he was in the secondary bathroom which is right outside of my bedroom. I have waited to make this public as I tore my bedroom apart looking for my jewelry. Stand and watch the tech closely. He did clean the drains
This was our first time using Pruitts plumbing and we are very impressed! The customer service is very nice and Brent, the one who came out to address the issue we were having knew exactly what to do and was very courteous and respectful. We will recommend them and will use them in the future if needed.
Terrible company. They were sent out to repair 4 leaking faucets. They called and said they would be here between 8:00am &11:00 a.m. showing up at 5:30 p.m. Flooded 4 bathroom vanities and ruined 4 high end faucets. There solution was to order $30.00 faucets that did not match the other fixtures. 2 weeks later still have 4 damaged leaking faucets. Poor customer service. Do not let them into your home.
TLDR:Unscrupulous business practices from doubling the bill on us the day before ******** Plumbing was to come out to our home to fix our water heater. ***** which was ******** Plumbing representative and plumber was extremely pushy, rude, and disrespectful to my wife and family in our home. 100% do not recommend.BBB has you at 1.9 stars. Yelp has you at 2.5 stars out of 230 reviews. Tons of poor experiences like the one I had. Not professional. Without going into details, they are crooks. I wouldnt recommend them. Only reas... read more
Pruits fixed 2 toilets in my house and both have the same issue. Except 1 toilet leaked through my master bath to the kitchen. The installer didn't cut the part the installed shorter and it leaked water everywhere. When I called they sent ****** and he explained to **** and I recorded their conversation. ****** technician tells **** per Batum that the part they installed wasnt cut down. **** said well we can tell the owner we can fix this longer hose. When the entire time it was that part. I ended the call with **** and dema... read more
Put in a claim with our home warranty because of a leak under kitchen sink and Pruitts called me immediately. Kitchen faucet was also loose and not stable. Home warranty did not cover loose faucet but replaced it anyway. Brent Rigsby service tech came out and fixed leak under sink in 15 minutes. Also ordered a new faucet and came back and replaced kitchen faucet in no time. Brent was very knowledgeable nd a most pleasant young man. If I ever need and plumbing services in the future I will request Brent. Thanks Brent and Prui... read more
Frequently asked questions about Pruitt's Plumbing
How is Pruitt's Plumbing rated?
Pruitt's Plumbing has a 4.1 star rating with 656 reviews.
When is Pruitt's Plumbing open?
Pruitt's Plumbing is open now. It will close at 5:00 p.m.
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