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Provision Eyecare
- Healthcare
- Hoboken, NJ
About this business
Location details
259 1st St, Hoboken, NJ, 07030, United States
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Beware!! Horrible experience. The office administrator/receptionist is beyond rude, unprofessional and sadly incompetent. This company replaced a great family owned eye business I used to visit. This new company hired some terrible customer service people. When I called to ask about my insurance and Rx contacts, I was given one answer in the office and then the opposite answer on the phone. I was rudely dismissed and lectured on my ‘clearly not wanting to learn how insurance works’ when the error was on their part from the b... read more
10 out 10 experience, Dr. Tong goes above and beyond. Thank you for taking great care of my eye needs
Very helpful and kind! Great option for downtown Hoboken
To start off, Dr. Tong is GREAT! She's very thorough and takes time to listen to your concerns. Staffs are great too. Good amount of availability, and there is very limited wait time! I had a mix up with the billing person who initially told me that I do not have a copay for my 2 follow up visits but after 2 weeks later gave me a call that my copay actually needs to be paid over the phone as soon as possible. I was definitely taken a back as it appears to be a bait and switch. In addition, they also quoted me $150+ for my co... read more
Frequently asked questions about Provision Eyecare
How is Provision Eyecare rated?
Provision Eyecare has a 4.3 star rating with 26 reviews.
When is Provision Eyecare open?
Provision Eyecare is permanently closed.
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