Providence Mutual Fire Insurance Co

KCC 

on Google

a month ago

Terrible Company. We have had Providence for 4 years on a property and paid their ever rising premiums. When we had a valid claim, validated by a license contractor, due to weather damage, they denied the claim. They initially sent out a "licensed contractor" to indicate that the roof was already failing. We then provided evidence that the roof is 3 years old and the damage was due to weather and not from the roof itself. They then apologized for this mistake, sent another "engineer" over who indicated it is due to a vent. N... read more

Andrew Oehrle 

on Google

a month ago

Might be the worst insurance carrier around. We had severe storm damage to our roof and initially this company paid out $2500 because their "expert" said so. I then started fighting and they sent their "roofer" who said the entire roof needed to be replaced. But still, Providence Mutual fought me. After months of fighting, they finally increased the payout, but it still wasn't enough to cover the replacement. 

Patricia VanInwagen 

on Google

5 months ago

Several years ago my hot water heater exploded and my basement got 6 inches of water. Serve pro was there in hours and the adjuster arrived the next day. Not only was my basement cleaned up but I received compensation for the loss of furniture and other items. I was able to use the insurance money to repair the walls of the finished part of the basement. I was very pleased with the care I received. Inaddition last yearly car was damaged in a parking lot and your company took care of everything. Thank you 

Chris S 

on Google

7 months ago

Difficult from the very beginning. They sent an inspector to look at my house which is fine. I was in the process of installing new siding on my house. I was doing the work myself since I own a roofing siding company. Next thing you know I get a cancelation notice and they give a couple weeks to finish the siding. I complied with there demands and got the siding completed in there time frame. I also have a second floor deck that I have not finished . It has no stairs and the only access is from the second floor bedroom. I... read more

Andre Santiago 

on Google

a year ago

Avoid using Providence Mutual at all costs. The home we purchased already had their insurance policy in place, but they were extremely difficult to deal with after filing a claim for wind damage sustained during extreme storms in the NJ area. They sent an adjuster who misidentified our flat roof with a shingled roof. This led to Providence Mutual denying our claim, and then demanding that we install a completely new roof otherwise they'd drop us despite the roof being only 3 years old. We then went ahead and had reputable ro... read more