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Protection 1 Security Solutions

2.6

About this business

Location details

6931 Vista Pkwy N, West Palm Beach, FL, 33411, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
SunClosed
2.65 reviews
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Gold Coast's profile image
Gold Coast 
on Google
6 years ago

I am a local business person and Protection one customer. Today I had my fifth call with customer service to dispute a repair bill from a couple months ago. For the fifth time I was told that the local Branch Manager would call me. I suspect that like the first four promises, this one will go unfulfilled. Mr. Gary Davis is reported to be the Branch Manager but at this point, I beginning to wonder if he is a real person? My issue is simple. I'm charged for service visits and repairs that I can not confirm happened. Since my i... read more

John Berggren's profile image
John Berggren 
on Google
7 years ago

SCAM! Horrible experience. Called ADT and Protection 1 showed up. Very disconcerting that a security company would have someone from another company knocking on my door. The technician also could not clearly explain why they were there and not ADT. When I needed to move they tried to restart my contract term. I am currently paying $750 to cancel this contract early and am using Scout instead. Over the 3 year period this will actually be cheaper than continuing to use Protection 1. I can also move freely with Scout and do not... read more

Karen Hungerford's profile image
Karen Hungerford 
on Google
7 years ago

Signed contract fully intending to carry it out but I got cancer and need to sell our house and relocate. Would have used them in 6 months when we can buy a home but to get out of our contract they expect over $700 ! Unreasonable and greedy Do Not use this company !!! 

Wilson Louigene's profile image
Wilson Louigene 
on Google
8 years ago

Good Security company, a lot of good deals, and plenty of knowledgeable staff. 

Andrew Olmos's profile image
Andrew Olmos 
on Google
11 years ago

Wow, Remote Access — how did we ever do without this technology? I have been with Protection 1 for over 7 years and just found out that they had a product available that would make my life style easy do to our demanding work and travel schedules. Web & Mobile Control allowed us to have contractors, our house keeper, and even family members enter our home without ever giving a key or alarm code to anyone. I truly have control on who comes and goes at all times. The couple of dollars extra a month not only gave us piece of min... read more

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Frequently asked questions about Protection 1 Security Solutions

How is Protection 1 Security Solutions rated?

Protection 1 Security Solutions has a 2.6 star rating with 5 reviews. 

When is Protection 1 Security Solutions open?

Protection 1 Security Solutions is open now. It will close at 9:00 p.m.  

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