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ProTech Automotive

4.8

About this business

Specialties When it's worth doing... ProTech Automotive of Austin offers a complete comprehensive diesel repair and diesel maintenance servicing to all major brand diesel engines. We can perform complete diesel overhauls and repairs on Ford Power Stroke engines, Dodge Cummins engines and Chevrolet/GMC Duramax diesel engines. History Established in 2008. ProTech Automotive was founded by two master automotive technicians Steve Chappo & Gilbert Torres. With 30 years experience in the auto repair industry we have worked for a f... read more

Location details

2407 W Howard Ln, Ste A, Austin, TX, 78728, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.870 reviews
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Rebecca H.'s profile image
Rebecca H. 
6 years ago

Last week I was having electrical issues with my car (with the ignition turned off, air flow would still run, the air flow direction button lights would stay on, and on the dash, oil light would flicker and the key ignition light would continuously blink). I chose this place based on the proximity to my home and the reviews. After bringing it in, the shop chalked it up to a bad battery. I asked about the year of the battery, but they didnâ??t know and I couldnâ??t recall so it was replaced and I paid for the diagnosis. Next ... read more

Josh L.'s profile image
7 years ago

Great service, they went above the call of duty to ensure customer satisfaction. I will be a returning customer when in the area. 

PatrickMBarker's profile image
PatrickMBarker 
13 years ago

Straight up reliable, cheap, quality work. – I had been having frequent trouble with my alternator, and knowing that Austin is saturated with auto service shops, the decision was a headache. But once I bit the bullet and took my car into Pro Tech, they got the ball rolling. I left my car there over night and before i even woke up, they were calling me to pick her up. My alternator was still under warranty so I was pleased to see an owed amount of $0.00. Most places would have at least slapped a service charge on for even loo... read more

k.george's profile image
13 years ago

I LOVE these GUYS!!! They don't steal your money, they are honest and you can tell they definitely know their stuff! And not to mention affordable! Its rare that you find all of these qualities in an auto repair shop but I've been going to them for 2 years now and they've been WONDERFUL!!!! Thanks for fixing my P.O.S Daewoo guys lol!!! 

Littleesu's profile image
Littleesu 
14 years ago

Best Auto Repair in Austin!!!! – I moved here from out of state and was looking for an honest mechanic. Gilbert & Steve are exactly that. I have taken my Chevy Malibu to them for about 2 years now. They have done everything from fixing my wheel ball joint, to oil changes to recently replacing my left front hub assembly. I always get quotes from other mechanics and ProTech's is always the lowest. I am 100% satisfied with the service I have received and always recommend them to friends. 

ImFelineFine's profile image
ImFelineFine 
14 years ago

THE BEST AUTO REPAIR PLACE IN AUSTIN – I found Gilbert and Steve at Protech online when I needed them the most. I needed a second opinion and Steve took the time to explain to me what I needed and what he could do for me. I was at another Automotive Repair shop and I left there immediately and went to Protech. Both Steve and Gilbert are great at explaining what needs to be done and what can wait. I feel it's hard to find someone that is so honest with you especially being a woman. I know enough to know that I'm being taken a... read more

themoshpit's profile image
themoshpit 
14 years ago

Stolen 5000 dollars and misrepresentation – Not trustworthy OR Affordable! I brought Steve 5000 dollars and an example of the motor I wanted. He was told at that point, the TOTAL I can spend on restoring this car was only 10,000 dollars. The engine would NOT take up all of that. His worst complaint was he didn't like the piston brand in my example, which I authorized different brand on the spot. He then started preaching about custom work, the end result of the preaching being that he would SEEK AUTHORIZATION before doing an... read more

Business response:

This is obviously not the whole story, nor are the facts true. you can see by our other reviews we do take care of our customers and we don't treat people as he states. 

dmalice99's profile image
14 years ago

I want to tell you about the guys at protech, they are good, honest, and trustworthy! I have been using these mechanics for about 8 months now. I was down on my luck and I really neede to have my car repaired, Gilbert and Steve looked at my car and were able to do the repairs at a great price. I know whenever I need work done to my car I can trust them!! I highly recommend this shop!!! 

toddwallace's profile image
toddwallace 
14 years ago

If you are looking for honest, hardworking, affordable, and great mechanics then look no further. I have come here for a handful of car repairs and they have all been fixed right the first time, unlike other place you have to keep going back for the same issue, that is not the case here. They do not try to pressure you into getting unnecessary repairs. They are affordable and do great work. I will continue to come here for all of my car needs. 

Frequently asked questions about ProTech Automotive

How is ProTech Automotive rated?

ProTech Automotive has a 4.8 star rating with 70 reviews. 

When is ProTech Automotive open?

ProTech Automotive is open now. It will close at 5:30 p.m.  

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