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Pronto Insurance

4.6
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About this business

Pronto's agencies can be found across the Rio Grande Valley, Laredo, Corpus Christi, San Antonio, Houston, El Paso, Austin and Dallas. 

Location details

805 Media Luna Rd, #400, Brownsville, TX, 78520, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.6116 reviews
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Claim A.'s profile image
Claim A. 
on Birdeye

a year ago

Signed on with Pronto as an appraiser. However the boarding process takes a month, no one actually has time to train anyone. The stress level was off the charts, headaches every day from stress. I have worked for other companies same position with no stress at all and more money. Honestly I can't believe how poorly the Auto Phisical Damage department is run. Lack of structure and organization. They let half our crew vacation the same week plus some genious decided to Audit everyone on top of an already extremely stressful ... read more

Rolando M.'s profile image
Rolando M. 
on Birdeye

5 years ago

The claims department is impossible. Voicemail to voicemail. Didn't receive much help and the tone is unbelievable given that I'm a paying customer. 

Susie's profile image
Susie 
on Birdeye

6 years ago

Horrible, I have called, chatted, left voicemails and no responses to what I need. 

Ramiro G.'s profile image
Ramiro G. 
on Birdeye

6 years ago

Excellent service. 

maria's profile image
maria 
on Birdeye

6 years ago

rapid payment 

Richard  r.'s profile image
Richard r. 
on Birdeye

6 years ago

Awesome. Glad to have. U as my. Insurance 

DAVID A.'s profile image
DAVID A. 
on Birdeye

6 years ago

Great customer service and support from Pronto Insurance, had their services for a couple of years and always satisfied 

Ana L.'s profile image
Ana L. 
on Birdeye

6 years ago

Amazing ! 

Andy c.'s profile image
Andy c. 
on Birdeye

6 years ago

straight to buisness, loved it.. 

Frequently asked questions about Pronto Insurance

How is Pronto Insurance rated?

Pronto Insurance has a 4.6 star rating with 116 reviews. 

When is Pronto Insurance open?

Pronto Insurance is closed now. It will open on Monday at 8:00 a.m. 

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