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Promenade Apartments

2.6

About this business

Promenade Apartments in Pleasanton, CA serves Residential customers in Pleasanton, CA.We offer services in Apartments.We specialize in Apartments in Pleasanton, CA.Apartment 

Location details

5300 Case Ave, Pleasanton, CA, 94566, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
2.622 reviews
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Christy Johnson's profile image
Christy Johnson 
on Google
2 months ago

I have been living at the Promenade since 2018, I originally moved in with my ex and my 2 kids. It is great having the schools across the street and of course the area, everything being so close to downtown, fairgrounds and then the hiking and walking areas close by with that said, they have been passed to 3 different owners since we moved here and that has come with stressful challenges like paying out of our pocket for light bulbs on our porches and in our appointments for appliances ect... We didn't have to pay for these ... read more

Christy Johnson's profile image
Christy Johnson 
on Google
5 months ago

I have been living at the Promenade since 2018, I originally moved in with my ex and my 2 kids. It is great having the school across the street and of course the area, everything being so close to downtown, fairgrounds and then the hiking and walking areas close by but with that said the apartments have steadily gone down hill! Since we moved here we have had 5 managers and 3 new owners. Maintenance changes all the time and reception too, every 3 months. Currently Oct 2024 maintenance and management is super rude even when u... read more

Christy Johnson's profile image
Christy Johnson 
on Google
7 months ago

I have been living at the Promenade since 2018, I originally moved in with my ex and my 2 kids. It is great having the school across the street and of course the area, everything being so close to downtown, fairgrounds and then the hiking and walking areas close by but with that said the apartments have steadily gone down hill! Since we moved here we have had 5 managers and 3 new owners. Maintenance changes all the time and reception too, every 3 months. Management has been horrible I mean there must be a reason they can't k... read more

Shalini Sathyanarayana Ramkrishna's profile image
Shalini Sathyanarayana Ramkrishna 
on Google
11 months ago
Sarah Pope's profile image
Sarah Pope 
on Google
a year ago

I freed myself from here in May it’s such a relief. Before I lay out the cons I will say their are pros which is the reason I moved there! You just have to weigh it out yourself. If you have kids Elementary or Middle School this place is your ideal place because the school is right across the street. Local shopping, library, the start of downtown and police station is within walking distance. However it’s as if as soon as you appreciate these benefits you are pushed out by poor management. The apartments use a third party ut... read more

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Frequently asked questions about Promenade Apartments

How is Promenade Apartments rated?

Promenade Apartments has a 2.6 star rating with 22 reviews. 

When is Promenade Apartments open?

Promenade Apartments is closed now. It will open at 10:00 a.m. 

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