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Professional Nails & Spa

4.6

About this business

Location details

4318 Plainfield Ave NE, Grand Rapids, MI, 49525, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6225 reviews
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Yelitza M.'s profile image
Yelitza M. 
10 years ago

Worst customer service experience I've ever received. I went today on my lunch break and they were very busy. The woman sat me in a chair to do my eyebrows. She twisted my head very hard. She literally was man-handling me. She then proceeded to burn me with the wax. I let her know that she was burning with the wax because it was too hot. She last 15 seconds on my eye brows and tells me she is done. I couldn't believe all the hair she left on my eye brows. I told her I would finish the job myself at home. She finished the job... read more

Ashlee N.'s profile image
10 years ago

I went here on a whim. It's close to my house and I really wanted a nice manicure before the holiday! Well the shellac turned out well. The lady literally spent 5 minutes on my cuticles, filing my nails and soaking my hands. She then had me to another station to have my shellac done and pushed my hands around like I didnt know what was going on. she then had to send a girl to another nail place to get the color I wanted. I had to wait 10 minutes for that. After the polish was done she massaged my hands for a minute TOTAL!! B... read more

marlasinger's profile image
marlasinger 
11 years ago

The lady that did my pedicure was really rough with me and spent the entire time talking on her cell phone and hurrying me along. She cut my big toenail too short and it now hurts today. I would not recommend this place at all. 

ackmjmjl's profile image
12 years ago

dont go there the quality of service depends on how busy they are. If they are working on you and get walk-ins they rush to get you done and it definately shows. only have one person that can do designs so you have to wait until she gets done with her client to finish your manicure if you want the design. don't seem to have a set charge for services varies depending on who rings you up. definately no consistent-will not be returning 

Frequently asked questions about Professional Nails & Spa

How is Professional Nails & Spa rated?

Professional Nails & Spa has a 4.6 star rating with 225 reviews. 

When is Professional Nails & Spa open?

Professional Nails & Spa is open now. It will close at 6:00 p.m.  

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